Top-Down, Bottom-Up, Over Sideways and Under

In case you hadn’t noticed, culture change is top of mind seemingly everywhere. The Auditor General of Canada had some, oh, shall we say harsh (?), words last week [Emphasis Added]: “…little has been said about the culture that fosters incomprehensible failures.” There were rather hearty discussions on GCconnex and on Twitter and those were […]

Have You Had Your Culture Change Today?

In 2008, the “neighbourhood coffee shop” closed its doors across the US at precisely 5:30p for three hours to retrain its employees on everything from the sound the milk should make when it’s being heated to the particulars of the colour of espresso shots. Fast-forward ten years and the “neighbourhood coffee shop” is at it […]

Success Is Not Always What You See

Contrary to our hopes and wishes, success does not happen overnight. I repeat, success does not happen overnight. Now, when someone hits it big, when something successful happens for someone else, it might appear that they’re an “overnight” sensation. It might appear that they went to bed one day and woke up the next with […]

Switchbacks Get You Up The Steepest Mountains

Now isn’t that a quote!? I heard this the other day listening to Alie Ward’s 100th episode of Ologies. In just about every episode, Alie will interview an expert about their “ologie.” Just to give you an idea, here’s a smattering of relatively recent ologies: Saurology (Lizards) Acarology (Ticks) Mycology (Mushrooms) Scorpiology (Scorpions) Astrobioliogy (Aliens) […]

Quick Thoughts: Recess, Change Management, and the Frequency Illusion

I only have time for a quick (er, quicker than usual) post this afternoon, so I thought I’d riff on a few things that I’ve been thinking about recently. Recess (Let The Kids Play!): Did you see this tweet from Adam Grant the other day? Finland has the world’s best education system. Instead of standardized […]

How Might We… Stimulate Information Sharing?

Before I went on an extended hiatus, I used to try and string together a few posts into a series. In that same vein, I thought I’d start another one of those, but I won’t specifically string them together by appending “Part 1, 2, etc.” on the end, nor will I necessarily link to previous […]

Electing Officials to Represent the “Future”

I was catching up on some podcasts this weekend and I heard a particularly interesting one — Ezra Klein interviewing Astra Taylor. The conversation is wide-ranging, but there were a few bits that stuck out to me. Astra talked about the differences between democracies, aristocracies, and lotteries, and discussed the idea of every citizen serving […]

Quick Thoughts: Planning Fallacy, Sci-Fi, Gendered Language, and Scarcity/Excess

As I look to breathe some life back into writing, I thought I’d take a quick peek at some of the “drafts” I had saved from when I used to write regularly. Fortunately, there aren’t too many there. In the interest of trying to start fresh, I thought I’d do a quick post addressing some […]

Are You Full: What’s in a Norm?

Language matters. Belief matters. Thoughts matter. How we speak to each other matters. How we speak to ourselves, matters. All of it. If you’re reading this, these ideas probably aren’t news to you, so I want to take this to a concrete example and then, zoom out to consider its effects. There are many things […]

What is “Artificial Intelligence,” Anyway?

Sometimes, I wish I could go back to 1955 and prevent John McCarthy from calling it “artificial intelligence.” It’s a term that, depending upon where you work, you can’t go 5 minutes without hearing once or twice — which is great. It’s great that people are looking to the ‘future.’ It’s great that society is […]