Why Women are Better CEOs, Presidents, and Prime Ministers

New research shows that women are far better at handling stress than men. I suppose that’s not a newsflash as most people already think that’s true, but consider the way in which this study frames it [Emphasis added]:

We consistently found the same general response pattern: while stressed women showed higher self-other distinction than women in the non-stressful control condition, men showed the converse pattern. More specifically, stressed women showed reduced emotional egocentricity bias, enabling them to judge the emotions of the other person in a way that was less influenced by their own emotional state. Moreover, their response times in the cognitive perspective-taking task decreased under stress, documenting that they were able to regulate the mismatch between their own and the “director’s” perspective faster under stress. Finally, stressed women showed a reduction of automatic imitative tendencies in the imitation-inhibition task, indicating that they were able to overcome low-level social signals interfering with their own movement intentions. Note that the latter finding is crucial. It highlights that women did not simply show an increase in other-related responses under stress – as this would have resulted in increased interference from automatic imitation. Instead, they were able to flexibly increase either self- or other-related representations, depending on the task demands which either required overcoming egocentric biases, or overcoming social interference.

As the stereotype goes, women are more “emotional” than men, so it would be much better for an organization or unit if it were managed by a man. However, this research is telling us that, when under stress, it is men who are less able to distinguish their emotional state from the intentions of those around them. It is men who are more adversely affected by stress. For women, it’s the opposite. In fact, women tend to be more prosocial [behaviour intended to benefit others] when they’re stressed. Meaning, instead of retreating inward, women are actually more helpful when they’re stressed.

This research certainly makes one think about the way that many organizations and countries are run today. Most people would agree that being a CEO, President, or Prime Minister certainly comes with oodles of stress. Unfortunately, the number of women who hold these positions is far outweighed by their male counterparts. Of course, there are a number of reasons for that, which we won’t get into in this post, but consider for a moment if the numbers were flipped. That is, what if there were more women CEOs (or high-powered leaders)? Or, what even if it was 50/50! What if the number of high-powered leaders and CEOs was 50% women and 50% men? At that point, would it be easier for folks to see, understand, and digest that women are actually better leaders and better at handling the stress?

Maybe it’s the language we use.

A quick Google search showed mixed results for “women are better CEOs.” In fact, many of the results near the top indicated that women CEOs are more likely to be fired. However, when I keyed in “women are better leaders,” I got plenty of positive results. Posts on Harvard Business Review, Business Insider, and articles talking about academic research in newspapers like The Globe and Mail.

If there’s one thing I’ve learned about the world during my time in it, it’s that change (usually) happens gradually. Rarely is there a massive cultural shift overnight. So, here’s hoping that research like this contributes to the realization for some that when it comes to managers and leadership, women just might have an edge over men.

ResearchBlogging.orgTomova L, von Dawans B, Heinrichs M, Silani G, & Lamm C (2014). Is stress affecting our ability to tune into others? Evidence for gender differences in the effects of stress on self-other distinction. Psychoneuroendocrinology, 43, 95-104 PMID: 24703175

Conflict of Interest: The Importance of Independent Inquiry

For the last couple of months on Sunday nights, Fox has been airing a documentary that will probably be watched in science classes across America (when there’s a substitute teacher or otherwise) — Cosmos: A Spacetime Odyssey. Among other things, the show has taken the viewer on a journey back to the beginning of time. In one of the more recent episodes, host Neil deGrasse Tyson explained to viewers how we’ve come to know the age of the Earth.

In short, this came as a result of the work of scientist Clair Patterson. As a result of Patterson’s journey to determine the age of the Earth, he discovered some alarming findings related to the presence of lead in the environment. Through testing, he determined that the amount of lead in the environment wasn’t naturally occurring and concluded that the increased presence of lead near the ocean surface had to be man-made. He then was able to determine that this increase in lead in the oceans was because of leaded gasoline.

You’d think that a discovery like this would be well-received by those with influence. Unfortunately, that wasn’t the case.

At the time, there was a scientist “on the other side” of the debate who had published claims long ago that leaded gasoline was “safe.” In fact, one scientist in particular, Robert A. Kehoe. Why is this scientist significant? Because he was funded by the very people who were benefitting from the sale of leaded gasoline — oil companies.

My point isn’t to vilify Kehoe or extol Patterson. Instead, I want to highlight the fact that despite Kehoe was a scientist with credentials, at the time, it wasn’t always clear when he was speaking on matters related to leaded gasoline that he was being funded by oil companies. That is, he failed to disclose a potential conflict of interest.

This scenario perfectly illustrates the importance of disclosing conflicts of interest. If one’s funding is coming from the very industry that one is studying, then it’s important to disclose that. As an example: if you’re a chemist and you’re doing research on tobacco and you’re funded by Marlboro (or some cleverly named organization that represents a number of tobacco companies), there’s a better chance than not that your funders might not be pleased if your findings reflect “negatively” on their business.

Why Not Saying “No” Might Get You Into More Trouble Than You Think

A quick Google Search will tell you that we have a hard time saying no — almost 70,000,000 results for the exact phrase of “how to say no.” A study published this last fall showed that our proclivity for not saying no might actually lead us into unethical behaviour.

The researchers begin by establishing that studies have shown how we tend not to say no when someone asks us to do something for them (i.e. engage in prosocial behaviour) and use this as the basis for testing whether this might also lead us to comply with unethical requests. To test this hypothesis, the researchers conducted four studies.

In the first study, students had to get another student to tell a “white lie.” The ‘recruiter’ was also instructed to predict how many people they’d have to ask before they’d find someone willing to tell this white lie. Results show that students had to ask approximately half as many people as they expected (8.5 vs. 4.4).

The researchers thought that telling a white lie might not have been “unethical” enough, so in the second study, they had students recruit other students to vandalize. As one would expect, students predicted that they would have to ask more people (10.7) before finding someone willing to help them out. However, as was the case with the white lie, it only took asking 4.7 people before they found someone to help them out.

In studies three and four, the researchers were trying to determine whether or not the people who were asking others do take part in unethical behavior were aware of their influence and whether the people partaking in the unethical behavior actually had a harder time “doing the right thing” if they were asked to partake in unethical behavior. In both cases, they found evidence for their hypotheses. That is, when we try to convince someone to partake in unethical behavior, we underestimate our influence and as the person doing the unethical behavior, we find it harder to “do the right thing” when someone suggests unethical behavior.

The key finding, according to the researchers:

The truly startling finding is the lack of awareness people appear to have of this tendency when they are in a position to influence someone else’s ethical behavior. Overall, the current research suggests that we may not recognize the extent which our words and actions affect others’ ethical behavior and decisions.

I’ve certainly written about the importance of our words. Although, it was in a different context. The finding from this study is, as the researchers’ say, startling.

Prior to reading the study, I wouldn’t have predicted that we would so easily be susceptible to partaking in unethical behaviour. In fact, one of my potential critiques was cross-cultural. That is, would results like these hold in different cultures? According to the researchers, yes. With that being said, I do wonder if conducting this study with a different population — Americans, rather than Canadians — might provide different results.

ResearchBlogging.orgBohns, V., Roghanizad, M., & Xu, A. (2013). Underestimating Our Influence Over Others’ Unethical Behavior and Decisions Personality and Social Psychology Bulletin, 40 (3), 348-362 DOI: 10.1177/0146167213511825

What Do You Want to Hear First: Good News or Bad News?

As it turns out, our answer to this question is different depending on whether we’re the one delivering the news or we’re the one receiving the news. If we’re delivering the news, we’re more likely to want to lead with the good news and if we’re receiving the news, we’re more likely to want to hear the bad news before the good news. Research published in last month’s Personality and Social Psychology Bulletin indicates that the order the news is delivered has implications for both the deliverer and the recipient.

The deliverer, wanting to avoid the ‘pain’ of delivering bad news and acting on egocentric biases, prefers to lead with the good news. The receiver, wanting to allay their anxiety about the bad news, much prefer to receive it before the good news. There’s certainly a disconnect here between the giver and the receiver. The giver, wanting to delay the painful experience of delivering bad news, prefers to save it for the end of the conversation. Conversely, the receiver would rather get the bad news out of the way from the outset.

The researchers found that if deliverers were to take the perspective of news-recipients, they’d be more inclined to lead with the bad news. While not specifically labelled as such, in testing this hypothesis, the researchers have found another positive to empathy. If the deliverers were to empathize with the the news-recipients, that is, pretend as if they were the ones receiving the news, they’d much rather hear the bad news first.

As it happens, hearing the bad news first might not be what’s best for the recipient.

If there is behaviour that needs to be changed, hearing the good news after the bad news might leave the recipient on their preferred high note, but also might diminish any motivation they might have had to act on the bad news. In Study 3:

News-recipients who received bad news first were less likely to take an easy opportunity to improve, choosing instead to engage in a boring and personally unproductive task (i.e., stapling papers for the researcher).

While deliverers of bad news might be acting out of their own self-interest when they prefer to deliver the good news first, they might actually be doing what’s in the best interest of the receiver. So, what order should you deliver the news? Well, that seems to depend on whether you want to motivate the receiver to act on the bad news.

One other implication of the good then bad sequence is that sometimes people like to tack on another piece of good news after the bad news to soften the impact. This is often referred to as a sandwich. While this may make the deliverer feel better, it tends to quash the motivational effect of ending with the bad news.

ResearchBlogging.orgLegg, A. M., & Sweeny, K. (2014). Do You Want the Good News or the Bad News First? The Nature and Consequences of News Order Preferences Personality and Social Psychology Bulletin, 40 (3), 279-288 DOI: 10.1177/0146167213509113

Why Humanistic Psychology is Still Relevant

The development of humanistic psychology began in the late 1950s and was ‘born‘ in the early 1960s. Given the time that humanistic psychology grew, there’s no doubt that it informed the civil rights movement. However, some say that humanistic psychology peaked in the 1970s. An article last year in the Journal of Humanistic Psychology argued that humanistic psychology is, in fact, more important in the 21st century than many had previously thought.

DeRobertis enumerates the ways in which, “numerous contemporary transformations in the field are directly attributable to humanistic currents of thought within psychology.” Among those ways:

  • Qualitative research subgroup within the APA
  • Humanistic neuroscience
  • Hermeneutic approach to cognition
  • Social constructivist movement in the psychology of education
  • Student enthusiasm in the classroom
  • Ecological perspectives in perception
  • Existential-phenomenological thought in developmental psychology
  • Positive psychology
  • Discussion of the feasibility of reconceptualizing psychological suffering
  • Shift to holistic and relational processes in psychotherapy
  • Emotion-focused therapy
  • Peace psychology

The author also argued that humanistic psychology is making waves in other areas of psychology, but that aren’t directly attributable to humanistic psychologists. Among those ways:

  • Changes in emotion and intelligence research
  • Shift away from ‘testing the null’ to ‘building a model’

Towards the end of the article, DeRobertis pointed out that “the second postulate of humanistic psychology, the fact that human beings have their being in a context, has seen the most widespread application across academic areas.” While I’d love to see the four other postulates have widespread application in addition to the above-mentioned postulate, it’s great that the one about context is proliferating in influence. Context is so important — I’ve written about it before, even in the context of psychological research.

Humanistic psychology certainly has applications outside of psychology, but it’s important for psychology writ large to take humanistic psychology seriously or, at a minimum, take its findings seriously. The positive effects that humanistic psychology has had on psychology and continues to have on psychology, are growing. For instance, I’d be interested to see a collaboration between humanistic psychology and international relations. Of course, the obvious place for humanistic psychology in international relations would be in the context of nation states negotiating, but what about in the context of how a nation state views itself and its citizens? That is, do world leaders look at their countries from a behavioral perspective or do world leaders look at their countries from an humanistic perspective? And if world leaders did look at themselves from a humanistic perspective, would that make them less likely to violate the sovereignty of another nation or start a war?

ResearchBlogging.orgDeRobertis, E. M. (2013). Humanistic Psychology: Alive in the 21st Century? Journal of Humanistic Psychology, 53 (4), 419-437 DOI: 10.1177/0022167812473369

What’s Better: Binge-Watching TV or Movies?

Quite some time ago (maybe 1-3 years ago?), I remember Matt Yglesias writing something about how movies were far superior to TV shows. That opinion has stuck with me for a while. It’s not that I agreed or disagreed, but I found the idea curious. With the explosion of binge-watching, I wondered if Matt Yglesias still thinks that movies were far superior to TV shows.

That is, when you can watch 3-5 hours of a TV show and really get into the intricacies of the plot in one sitting, does that somehow make it better than a 1.5- to 2-hour movie?

More recently, there’ve been a couple of interesting articles about movies and binge-watching. The first, on movies, discusses how going to the movies is a shared experience and how that might be dying out. The author explains that fewer people are going to the movies, even though ticket sales are at an all-time high (increased prices). She closes by saying that she thinks only a limited number of movies will debut in the theatre and the rest will go straight to video.

I think she’s right — the movies as a shared experience is dying out. However, I don’t think “shared experiences” are dying out. Instead, I think they’re moving away from the movies to other events like the one the author mentions, but not in the same context, the Oscars. Or perhaps the Superbowl is another good example. More than that, I wonder if we’re substituting the shared collective experience of going to the movies for binge-watching.

The second article, on binge-watching, argued that humans are wired to binge-watch. With the rise of online video streaming sites like Netflix, Hulu, and Amazon (Prime), it’s not surprising that people are spending more time watching videos online and at home than they are going out to the theatre. I would posit that as more people binge-watch, the more other people also want to binge-watch.

Think about shows like House of Cards or Orange is the New  Black. These shows were released all at once on a Friday. As a result, some people will have watched the whole season before going back to work on Monday. As a way to stay “part of the conversation,” some people may feel compelled to watch the whole season, too. Given that we’re already wired to binge-watch, it’s not surprising that this might become self-reinforcing. 

This leads me to my argument that binge-watching might be replacing movie-going as the norm when it comes to shared experiences. After you’ve binge-watched House of Cards or some other series, maybe you start binge-watching that series that you never got into when it was on TV (Lost? Frasier? The West Wing?). There are a lot of series that are on Netflix and there are also lots of series on some of the other online streaming sites.

After having a baby fall asleep on my lap/shoulder night after night, I think my vote might be for binge-watching.

Meditation Mitigates Effects of Cognitive Biases

There have been thousands of scholarly articles written about the myriad benefits of meditation, but the one I came across recently was one of the first that confirmed one of my previously held beliefs: meditation helps you make better decisions.

The thing that struck me most about this study were the similarities to an experiment I conducted (on intuition and decision-making) as a research assistant. I had a condition where students would meditate for a short time and then use their intuition to make decisions. The results weren’t as I, (the research assistant I was working nor the professor), had hoped. I wrote it off as the the reluctance of undergraduates to meditate, but in this study, in particular, studies 2a and 2b, the researchers used undergraduates (approximately 200 combined) and they meditated!

In the second study, the researchers had the undergraduates listen to a 15-minute audio track, which was was specifically designed for this study. In one condition, students listened to a mindfulness meditation created by a professional mindfulness-meditation instructor and in the other, the students listened to a track, again, by a professional mindfulness-meditation instructor, that continuously instructed students to think about whatever came to mind. This second condition was called the “mind-wandering” condition and previous research used a similar method as a control for mindfulness experiments.

As I already mentioned in the opening paragraph, the researchers found that increasing mindfulness (i.e. meditation) reduced the effects of cognitive biases (i.e. the sunk cost fallacy). My favourite part of this study [Emphasis added]:

It is particularly notable in this set of studies that increased resistance to the sunk-cost bias occurred after only a brief recorded mindfulness-meditation induction. Many prior mindfulness-meditation interventions have involved 8 weeks of face-to-face training (Brown & Ryan, 2003); by comparison, our 15-min recorded manipulation is substantially more practical.

Many people have gotten it into their heads that the positive effects of meditation takes weeks to manifest. Here is tangible proof that — today — meditation can help you make better decisions. Also:

We also encourage research investigating how mindfulness practice might improve other decision-making processes and outcomes.

Absolutely! I would suspect that meditation would help guard against a whole host of other cognitive biases, but it would be fantastic if there were scientific evidence to back this up. For instance, years ago when I was the president of the student body, I once tried to begin a general assembly meeting with a quick 1-minute meditation, but the maturity level just wasn’t there. Even after 10 seconds, some of the representatives couldn’t handle the silence. I take the blame for that as I probably didn’t do the method justice by properly introducing it with the research. Can you imagine, if, before every semi-major decision, you took 10, 5, 2, or even 1 minute just to sit still and clear your mind of the previous discussion. I wonder how much lost revenue there is from not taking a moment to pause and reflect before a decision is made.

I should say, I’m sure that there is certainly time between major decisions (i.e. mergers & acquisitions, although, there is fascinating research on how big of a failure those can be), but I’m thinking about the mid-level manager who makes many decisions in a day that can affect the bottomline of a company. The managers that make quick decisions about whether to go with this contract or that contract, whether to make this purchase or that purchase. Maybe that’s a good place to start with more research.

ResearchBlogging.orgA. C. Hafenbrack, Z. Kinias, & S. G. Barsade (2013). Debiasing the Mind Through Meditation: Mindfulness and the Sunk-Cost Bias Psychological Science DOI: 10.1177/0956797613503853

Why Poor People Have Harsher Moral Judgments

Morals is certainly one of my interests, as is evidenced by my series on Michael Sandel’s bookWhat Money Can[‘t] Buy. And so, when I came across a journal article called, “A Lack of Material Resources Causes Harsher Moral Judgments,” I was intrigued, if not a bit saddened.

The researchers attempted to test the idea of whether a lack of material resources would cause people to have harsher moral judgments. The reason they posited this was because a lack of material resources is correlated with a lower ability to cope with other people’s harsh behaviour. Not only were they able to prove that a relationship exists between a lack of material resources and harsher moral judgments, but they were also able to prove this true in state dependent instances. Meaning, yes, a lack of material resources corresponded to making harsher judgments, but even when participants perceived themselves as having a lack of material resources, they offered harsher moral judgments.

The implications of this research seem rather important.

While it’s not specifically addressed in the study, I wonder what the plotted relationship between harsher moral judgments and income would look like. That is, I wonder at what point does income no longer correlate with harsher moral judgments. In particular, I wonder about the whole idea that there are 24 times as many millionaires in the US Congress than there are in the US population. As a result, I’d expect that moral judgments would be less harsh (than if there were fewer millionaires), but we know that doesn’t quite make sense because there are more things than just income that affect moral judgments.

More recently, however, I wonder about the World Economic Forum and the data released that less than 100 people have as much wealth as over 50% of the world’s population. By the information gleaned from the study, we’d expect that over half of the world’s population would have harsh moral judgments.

On a smaller scale, I’d wonder about the psychological health of people who have harsher moral judgments. It may seem only tangentially related, but negative thinking has been shown to have negative effects on one’s health. As  result, I’d expect that these harsher moral judgments might have an effect on one’s health.

ResearchBlogging.orgM. Pitesa, & S. Thau (2014). A Lack of Material Resources Causes Harsher Moral Judgments Psychological Science DOI: 10.1177/0956797613514092

Is There Really Less Turnover in Fun Workplaces?

In first considering this question, my reflexive response is — of course! But do you know why fun contributes to less turnover? Hold onto that thought and see if it turns out to be the same answer that researchers came up with earlier this year.

Three researchers took a closer look at fun and the workplace. Specifically, they looked at how three forms of fun affected turnover: fun activities, coworker socializing, and manager support for fun. They looked at almost 300 servers (from 20 restaurants) at national restaurant chains in the US. So right away, we need to be careful generalizing these results outside of the service industry and in particular, servers at restaurants in the service industry. The results:

First, this research demonstrated that fun is significantly related to employee turnover, serving to further validate claims in the popular management press that fun has a beneficial impact on individuals and organizations. Second, this research highlighted that only some forms of fun relate directly to employee turnover. These results signal the importance of focusing on the component parts of workplace fun, rather than treating fun as a single construct, as has been done in other research (Fluegge, 2008; McDowell, 2004). Third, this research demonstrated that constituent attachment is a key mediator in the fun−turnover relationship. In doing so, this research has helped to answer how and why fun impacts the turnover process.

That third and final point is the key: constituent attachment is a key mediator in the fun-turnover relationship. Meaning, relationships/friendships at work help to mitigate one’s likelihood of quitting. And one way of enhancing relationships/friendships at work? Fun. That is, fun can facilitate the opportunities by which co-workers can get to know each other and develop relationships. By doing so, employees are less likely to quit.

So, while the research helped to confirm previously held thoughts about fun having an impact on employee turnover, the important discovery here is that fun isn’t the “end,” but merely the means to an end. By promoting and facilitating fun in a workplace environment, a manager can create the opportunity for employees to develop relationships.

As the researchers mention in the discussion section, I wonder how generalizable these results can be across industries. Of course, there’d need to be more research to validate it’s reliability in other industries, but my guess is that the results are going to hold across certain industries. For instance, I’d imagine that many office cultures that are similar to the restaurant industry might show a similar effect. That is, office cultures that have ups and downs in workloads, like you would find in the restaurant industry.

ResearchBlogging.orgM. J. Tews, J. W. Michel, & D. G. Allen (2014). Fun and friends: The impact of workplace fun and constituent attachment on turnover in a hospitality context Human Relations DOI: 10.1177/0018726713508143

Coping Strategies Used by Teens When Criticized by Their Peers for Their Brand Choice

Remember back in high school, middle school, or elementary school when you were worried to go to school because your jeans weren’t Levis, or Jordache, or Lucky, or whatever name brand was popular when you were an adolescent? A couple of researchers from Paris decided that they were going to take a closer look at this phenomenon. That is, how we coped (or cope) with being criticized for not wearing the ‘right’ clothes.

Their results revealed that we have five main coping strategies for these situations: justification, revenge, denial, self-reproach, and making the criticizers feel guilty. Can you remember how you reacted (or might have reacted) if you were in one of these situations? Personally, I have a hard time remembering what I might have said (or did say), so let’s take a look at some of the responses.

In justification:

I tell them why I bought this particular brand.

I justify my choice, explaining why I picked this brand, the circumstances of my purchase, etc.

I explain what are the reasons that pushed me to make this brand choice in particular.

In revenge:

I no longer bother to criticize their clothes.

I try to get my own back by criticizing their clothes.

From now on I’ll carefully take note of how they look and won’t hold back from criticizing it.

In denial:

I act as if I hadn’t heard what they said.

I act is if nothing’s been said. [sic]

I imagine that they haven’t said anything and that’s enough to fix the problem.

In self-reproach:

I bear a grudge against myself: why did I choose this jeans’ brand? It’s rubbish!

I think that I wouldn’t have to buy an unknown brand for my friends.

In making the criticizers feel guilty:

I tell them it’s not cool to criticize people about their appearance.

I tell them it’s not very nice for one’s friends to make comments like that.

After reading the responses under the five strategies, do you think adolescents would be more inclined to use one strategy over the other? What about in girls vs. boys? It turns, that’s the case.

The researchers found that the emotion-centered coping strategies (denial and self-reproach) were the strategies that were mostly influenced by “perceived controllability,” which is, “evaluation of the capacity people believe they have to do or not do something when confronted with a situation.” This runs opposite to previous theories, with regard to coping and so the researchers advocated caution when examining coping strategies from the perspective of major dimensions and that more care should be taken to include context.

One last piece that I found interesting were the differences between boys and girls. That is, the researchers found that girls, more than boys, were more likely to make the criticizers feel guilty. This made me wonder about this whole idea of girls developing emotionally before boys and that girls are more empathetic. I wonder if we looked at boys when they reached the same “level of maturity,” would they begin using this last coping strategy more than the others?

More than this, though, I wonder about the cultural effects on coping strategies. I continuously refer back to the documentary Miss Representation and its soon-to-be released brother, The Mask You Live In. The perspectives presented in those documentaries highlight the importance of culture and media on our youth, too. Maybe our adolescents wouldn’t have to develop coping strategies for combatting criticism about their clothing, if kids didn’t even think it was “cool” to criticize someone for the clothes they wear.

ResearchBlogging.orgSarah Benmoyal-Bouzaglo, & Denis Guiot (2013). The coping strategies used by teenagers criticized by their peers for their brand choice Recherche et Applications en Marketing DOI: 10.1177/2051570713487478