The Habits of Individuals: The Power of Habit, Part 1

One of the great things about road trips (when you’re not the driver) is that you can read. Of course, presuming you don’t feel sick when you read in the car, it’s a great thing you can do. Several weeks ago, I was able to get through a book that’s been on my desk for too long: The Power of Habit: Why We Do What We Do in Life and Business. I first wrote a little something about the book in May after I saw a post about it on Farnam Street. Let’s call that post Part 1a and this one Part 1b. Over the next three days, I’ll look at the three sections of the book: the individual, the organization, and society.

~

Having had training in psychology, I really enjoyed the first section of this book. Duhigg delves into some of the psychological factors of habits and I was pleased that I was still able to remember much of the terminologies and functions from neuropsychology (hippocampus, amygdala, etc.).

Very early on, we learn about how brushing our teeth wasn’t as common 100 years ago as it is today. Thanks to some brilliant executive who, in a sense, tricked us into wanting to brush our teeth. As I was reading through this chapter, I was reminded of Edward Bernays. I kept thinking that Duhigg was going to bring him up, but I guess his work wasn’t exactly having to do with habits, so it would have been unnecessary. Nonetheless, for those of you who read Chapter 2 and find the discussion of toothpaste and Febreze interesting, I suggest doing some reading on Edward Bernays.

In the last chapter of this section, we learn about Tony Dungy and his excellent work with the Tampa Bay Buccaneers and the Indianapolis Colts. I was surprised I hadn’t read about Dungy’s methods prior to this book. I guess it goes to show you just how much there is out there to read and process. Dungy used principles of habits to improve the success of his teams. We also learn a little bit about Alcoholics Anonymous in this chapter. Having never been to a meeting, it was illuminating to hear the story of how AA got started (a story that’s been told many times over). It’s also amazing just how embedded within the 12 steps are principles of habits.

~

The main takeaway for me from this first section was Duhigg breaking down the habit loop and explaining how to change a habit. There are important things to remember like the fact that even long after you think you’ve changed your habit, the neural pathways are still there such that you could slip back into your old habit. For a good recap of how to change your habits, I recommend checking out the short video of Duhigg in Part 1a.

In tomorrow’s post, we’ll look at the habits of successful organizations.

Should the Baseball Hall of Fame Change Its Voting Rules?

A couple of days ago, three former MLB players were inducted into the hallowed halls of the National Baseball Hall of Fame. All three of these players weren’t able to attend the ceremony as they all had passed away more than 70 years ago. It’s unfortunate that these Hall of Famers weren’t able to receive the recognition (in person) that they earned.

There was an article on SB Nation about a week ago that argued for changing the way the Hall of Fame voted. That is, the Baseball Hall of Fame has some of the most strict guidelines (among pro sports) when it comes to voting people into the Hall of Fame. Part of the argument is that it’ll make the ceremony much more exciting for those who attend and for the sport of baseball. As someone who’s played baseball for a good part of his life, I can probably count on one hand the number of times I’ve watched the Baseball Hall of Fame induction ceremony. That’s not good for the Hall of Fame nor is it good for baseball.

Another argument is that, in some years, there isn’t even anyone elected to the Baseball Hall of Fame. And while that may have been necessary when there were only 16 teams in the league (55 years ago), there are now almost double that amount (30). In baseball, a player needs to be voted into the Hall of Fame by more than 75% of the people voting (the Baseball Writer’s Association of America). The author used the example of Craig Biggio who appeared on the ballot for the first time this year (players have to wait 5 years before they can appear on the ballot). Biggio earned the most votes of those on the ballot, but he didn’t meet the 75% threshold.

~

The author made some practical suggestions for changing the way the Baseball Hall of Fame votes on players being inducted, but I thought that one of the commenters on the article had some rather intriguing ideas. Granted, I realize that some of them are probably very unlikely of coming to pass (given drastic a shift this would be to the current method of electing members), but I thought that it’d be entertaining to include the ideas:

The eligible players should be voted on individually, not as a group. It makes no sense that a vote for Mike Piazza is a vote that can’t be cast for Craig Biggio or Roger Clemens. They have nothing to do with each other. Their candidacies have nothing to do with each other. They should not be limited by a finite pool. They should not have to compete with each other for votes. They should stand on their own merits.

Like I said earlier, I haven’t been following the Baseball Hall of Fame that closely, so I don’t know if this idea’s been proposed in the past. It sounds pretty good to me. Of course, I’m sure there’s a good counterargument as to why it’s not done this way, right?

Here’s the plan:

Every year, around November, the BBWAA gets a vote, living HoFers get a vote, current and retired broadcasters get a vote, retired MLB coaches, managers and executives get a vote, retired players get a vote, and the FANS who pay the  FREIGHT get a vote to, by consensus, determine the 12 most eligible players to be considered for HoF induction. Then starting in January, the votes are done, one player per month, by the BBWAA, 75%, up or down, in or out. For four weeks there is a national debate. First up: Barry Bonds. In or out? Let the sides argue. At the end of four weeks, ESPN hosts a two hour special on Sunday night. The first hour is a retrospective of the player’s career. The next half hour is a debate among three or four BBWAA members, for and against the player’s induction. The final half hour is the actual vote, carried live and with names and votes tallied in real time, so we can see who the assholes are, as the player himself watches and comments on the voting.

Think you’d watch that?

No more of this making the announcement anonymously on a Tuesday afternoon.

If the player gets 75%, he’s in. If he doesn’t, he’s ineligible for another five years. If he doesn’t make the consensus final ballot in five years, that’s it. He’s done forever.

Again, some really interesting ideas. This could be a way for baseball to reclaim its fan-base (or maybe get some new fans?) It’d certainly be entertaining to watch what this commenter proposed. Of course, before making these kinds of drastic changes, questions would need to posed and answered about the purpose and virtue of the Baseball Hall of Fame. Is it meant to honor former players? And if so, is it sullying to use it as a way to draw in more fans?

Who Wants to Play Sports in 122° Weather, in the Middle East, in the Summer?

A couple of days ago, I saw a headline that the FIFA President, Sepp Blatter, was going to ask the executive committee to consider moving the 2022 World Cup, set to be played in Qatar (a country that borders Saudi Arabia), to the Winter. It seems to me that this should have been considered when Qatar was chosen as the host back in December (is that ironic?) of 2010.

I did some checking and since there’s been a World Cup for soccer (or football, depending on your geographic orientation), the event has always taken place in the “summer.” Every World Cup happens in the month of June or July. A few times, it started in May, but it has always, at a minimum, gone into June. Some have taken place solely in July. None of the previous 19 World Cups (dating back to 1934) have taken place in any of the other months. So, it would seem, considering moving the 2022 World Cup to the Winter would be unprecedented.

Adding another layer to this debate is that the English Premier League (one of the best soccer/football leagues in the world), isn’t interested in having the World Cup move to the Winter as it will affect their schedule. Not only will it affect one year’s schedule, but it’s likely to affect two year’s schedules. And, it will have an affect on broadcasting contracts.

As I read more and more about this story, I’m still flabbergasted that something like this wasn’t considered. It seems that someone, somewhere along the line should have thought about playing sports in 122° weather, in the Middle East, in the Summer. Along those same lines of due diligence or “thinking ahead,” I remember reading something recently about concerns that it won’t be cold enough in 2014 for the Winter Olympics in Sochi, Russia. Let’s hope that those concerns aren’t realized.

Can There Be Too Much of a Good Thing?

Earlier today, I saw a tweet from Mental Floss about the home run derby. In fact, it wasn’t about the home run derby that happens the day before the Major League Baseball All-Star Game, no, it was about the home run derby TV show from back in the 1960s. After being reminded of the home run derby from the 60s, I wondered, can there be too much of a good thing?

My first thought is, no! I love the home run derby, as do many other baseball fans. It’s a fantastical display of ability by some of the greater sluggers. There’ve been quite a few memorably home run derbies. There was Cal Ripken, Jr. in 1991. He hit 7 more HRs than the second place hitter. This was particularly memorable for me because it took place in Toronto (my hometown). There was also Josh Hamilton from 2008 when he broke the record for most HRs in one round, but went on to lose the home run derby. There was also Ken Griffey, Jr. in the last 90s. He won back-to-back home run derbies in 1998 and 1999. He still has one of the sweetest swings in the history of the game.

Then, as I thought more about it, maybe seeing the home run derby once a week would begin to take some of the shine off of the event. Maybe if the home run derby happened once a week, we wouldn’t have the once a year, mid-summer classic, to look forward to for the display of towering home runs.

Thinking about this also made me think about the slam dunk contest. It’s one of my favorite parts about the NBA all-star game. Watching the creativity of some of the best “slam dunkers” is really entertaining. If there were a slam dunk contest every week, would that be too much?

Other than actually producing the show, there’d be no way to know (for sure). If I had to hazard a guess, my guess is that it would be too much. Part of the fun of the home run derby and the slam dunk contest is that it only happens once a year. The amazing feats of ability are rare (at least in their display in this context). And that rarity also adds to the fun of the event. We know that at the end of the night, we won’t be seeing the feats again for another year.

Second-Guessing Managers and General Managers

About a week ago, I was watching the Toronto Blue Jays baseball game and there were some questionable decisions made by the manager. (Note: questionable in that they didn’t really make all that much sense to me or another group of fans of the Blue Jays.) Based on the game situation, many viewers of the game who are familiar with the Blue Jays would have anticipated that the manager would have substituted a certain pitcher. However, this didn’t happen. In fact, the manager substituted a player that was completely unexpected.

As someone who wants to see the Blue Jays succeed, it’s flabbergasting when things like this happen. I watched as fans on Twitter were absolutely dumbfounded by the decision. And that one decision *seemingly* affected decisions in the following game. For instance, because some pitchers can’t necessarily pitch on consecutive days, by using one pitcher on Tuesday, he can’t be used on Wednesday. Having played baseball for some time and having a relatively sophisticated understanding of the game (at least when compared to an average fan), I found it hard to determine the reasoning for the decisions made by the manager. Of course, I was assuming that the primary goal was to “win the game.” However, when you consider that this might not always be the only goal, then one can begin to consider different possibilities.

For instance, maybe the general manager (GM) told the manager that he needed to have a certain pitcher showcased in a game because a scout from a different team was going to be in attendance. Or, maybe the GM said that a certain player was about to be called up and another released, so he should use that player in the game. Heck, maybe there are personality issues (or “office politics“) at play that can’t be seen by fans who simply watch the game on TV. Think about the kinds of politics that happen at your office. These kinds of politics are bound to be at play on baseball teams, especially because the personalities might be a bit more extreme (it takes a certain kind of person to become a high-performance athlete). And, sports teams probably spend more time with each other than your typical office does.

My point in all of this is that it can be tough for a fan when a manager makes a move that seems completely counter to what one would think is the primary goal: winning the game.

On a related note, the NHL free agency period recently opened. Much to the chagrin of Toronto Maple Leafs‘ fans, the Leafs decided to let go of their best center, Mikhail Grabovski. Statistically speaking, that is, if you use advanced statistics, there’s no question that Grabovski was the best center on the Leafs. However, as has been noted with statistics, one can interpret the data to fit their opinion. Regardless, the decision by the GM of the Leafs, like the decision of the manager of the Blue Jays, left fans dumbfounded. These moves by the Leafs were even more frustrating because they had to do with personnel. With the explosion of fantasy sports, many fans have had the ability to pretend to be GMs. My guess is that because of this, some fans may think that they know better (and have tangential proof?) than the current GM of their favorite team.

All this is to say that when your favorite team does something that seems contra-indicated, consider that there might be something behind the scenes that you can’t know. I know, this will probably be of little comfort, but it might allow you to gain a more nuanced perspective of the business of sports.

The Top Ways For Avoiding Cognitive Biases: List of Biases in Judgment and Decision-Making, Part 17

Last Monday I wrote that my cognitive bias series had come to an end. However, several of you emailed me asking for a more concise summary (as you’ll recall, the last post was over 3000 words). So, I thought I’d aggregate the most frequent suggestions of ways for avoiding cognitive biases. It’s in the same vein as a post in this series I don’t often link to: WRAP — An Acronym from Decisive.

Today, I’ve gone back through the post I wrote last week and categorized the different ways for avoiding the cognitive biases that I’ve listed. I’ll list the ways in descending order of their most frequent occurrence on the lists, along with the biases that they helped to counteract:

Alternatives (6): Sunk Cost Fallacy, Endowment Effect, Planning Fallacy, Framing Effect, Confirmation BiasThe Contrast Effect

Assumptions (5): Sunk Cost Fallacy, Framing Effect, Overconfidence Effect, Halo Effect, Functional Fixedness,

Data (5): Planning FallacyGambler’s Fallacy, Primacy/Recency Effect(s), Status Quo BiasThe Contrast Effect

Empathy (3): Endowment Effect, Framing Effect, Fundamental Attribution Error,

Big Picture (3): Loss Aversion, Fundamental Attribution ErrorThe Contrast Effect

Emotional (2): Loss Aversion, Endowment Effect,

Self-Awareness (2): Overconfidence Effect, Hindsight Bias,

Expectations (1): Loss Aversion,

As you might expect, assumptions plays a big part in our decision-making, so naturally, uncovering our assumptions (or recognizing them) is an important way for avoiding the traps of cognitive biases in decision-making. Similarly, it’s important to consider and/or develop alternatives. On an important related note, one of the most important things you’ll learn about negotiating is BATNA. This stands for: the Best Alternative to a Negotiation Agreement. Alternative. It’s also not surprising to see the frequency with which “data” appears, too. Data are a really important part of making a “cognitive bias”-free decision. I’ve written about the virtues of empathy, so I won’t review it.

Lastly, I wanted to highlight that “big picture” appeared on this list a couple of times. I was surprised that it only appeared a couple of times, but that could be a result of the way I was thinking (or my biases!) when I was writing these series. For instance, two of the categories here on this site are Perspective and Fresh Perspective. Meaning, I think it’s really important that we learn how to view things from a wider scope. “Big Picture” probably coud have fallen under “Alternatives,” but I believe there’s an important distinction. With alternatives, it’s still possible to only be considering things from a micro-level, but with the big picture, there’s a necessity for seeing things from the macro-level.

PS: Happy Canada Day!

~

If you liked this paper/series, you might want to check out some of the other papers/series I’ve posted.

Ways For Avoiding Cognitive Biases: List of Biases in Judgment and Decision-Making, Part 16

It’s Monday, so that means it’s time for another cognitive bias. However, I’ve finished the list of cognitive biases that I wanted to highlight. Of course, there are many more biases that could be discussed, but I thought those 14 were some of the more important cognitive biases. With today’s post, I thought I would review all of the ways for avoiding the biases, categorized by bias. So, I’ll list each bias and recount the ways that I suggested for avoiding the bias.

This is going to be a jam-packed post (with over 3000 words!) I highly recommend bookmarking this post and coming back to it as a reference. Alrighty, with that being said, let’s start with the sunk cost fallacy.

Ways for Avoiding the Sunk Cost Fallacy

So, now that we’ve looked at the sunk cost fallacy, how can we avoid it? Well, the first step in avoiding the sunk cost fallacy is recognizing it. Hopefully, the above examples have given you an idea of how this bias can arise. There are a two other ways I want to highlight that you can use to avoid this trap.

1) What am I assuming?

The crux of the sunk cost fallacy is based on an assumption. That is, you’re assuming that because you’ve already spent money on X, that you should keep spending money on X. If you look at what it is that you’re assuming about a situation, you just might find that you’re about to step into the sunk cost trap.

2) Are there alternatives?

Related to the above example is alternatives. You’re not bound to a decision because you’ve made a similar decision in the past. Just because you bought the ticket to go to the movie, if another activity presents itself as more enticing, you’re allowed to choose that one instead. In fact, if when you sit down to watch the movie, it’s bad, you’re allowed to get up and walk out. Don’t fall into the sunk cost trap thinking that you have to stay because you paid for it. There are any number of things you could be doing: going for a walk, calling an old friend, etc.

Ways for Avoiding Loss Aversion

As with the sunk cost fallacy, one of the most important ways to avoid loss aversion is to recognize it. That is, to know that humans have a tendency for loss aversion is an important first step in not falling into the trap of loss aversion.

1) What’s the big picture?

In our example of golf, that might mean knowing where you are in relation to the other players your competing with in the tournament (rather than where your ball is relation to the hole and what specific stroke you’re about to hit). In business, one might examine a decision about one business unit in relation to the entire company (rather than looking myopically at the one business unit).

2) Am I afraid of losing something?

This may seem like an obvious solution, but it’s pretty important. If before making a decision you can think to yourself (or have your team ask itself), “am I afraid to lose something here?” You might find that you are and it could serve to help you or your company avoid falling into the trap of loss aversion.

3) Do you really expect to never lose anything — ever?

Loss is inevitable. Sometimes, you won’t make that par putt (or that birdie putt). Sometimes, when you negotiate a deal, you won’t get the best deal. Sometimes, the decision to sell that business unit might result in losses somewhere else. If you can come to grips with the fact that every decision you make won’t be perfectand that sometimes you will lose, you may begin to shift your expectations about loss.

Ways for Avoiding the Endowment Effect

1) Am I emotional?

A seemingly obvious way to avoid the endowment effect is assessing whether our emotions are involved. Don’t get me wrong, emotions are a good thing, but they are a surefire way to overvaluing things that you own. That is, if you find yourself overly connected to something, your emotions might be getting in the way.

2) Independent Evaluation

This dovetails nicely with the idea of being unemotional. To guard against succumbing to the endowment effect, be sure to have an independent appraisal of whatever it is that you’re looking to sell of yours. While you’ll still have the final say on what you sell and how much you sell it for, having a second pair of eyes look at your side of the “deal” might help you determine if you’re judgment’s clouded.

3) Empathy

I wasn’t going to include this initially, but after reading the research, it certainly fits. Before I go on, I should say that folks might be confused in that I just suggested asking whether one is emotional and now I’m saying to practice empathy? For those wondering, being emotional is not the same thing as being empathetic. Back to empathy and the endowment effect. In situations where we’re selling something, researchers found there to be an empathy deficit when the endowment effect was present. So, to counter this, you should try to empathize with whom you’re negotiating.

Ways for Avoiding the Planning Fallacy

With the first three biases I talked about, awareness was a key step in overcoming the bias. While you could make that argument for the planning fallacy, one of the hallmarks of [the fallacy] is that people know they’ve erred in the past and stillmake the mistake of underestimating. So, we’ll need to move beyond awareness to help us defend against this bias.

1) Data is your friend

No, I don’t mean Data from Star Trek (though Data would probably be quite helpful in planning), but now that I think about it, Data (the character) might be a good way to position this ‘way for avoiding the planning fallacy.’ For those of you not familiar, Data is a human-like android. In thinking about this way for avoiding the planning fallacy, think about how Data might estimate the length of time it would take to complete a project. It would be very precise and data-driven. Data would likely look at past projects and how long it took for those to be finished to decide the length of time needed for this new project. To put it more broadly, if you have statistics on past projects (that were similar) absolutely use them in estimating the completion time of the new project.

2) Get a second opinion

When we think about the project completion time of one project in relation to another project, we often think about the nuances that make this project different from that project — and by extension — why this project won’t take as long as that project. Planning fallacy. If you can, ask someone who has experience in project completion in the area for which you’re estimating. When you ask this person, be sure not to tell them all the “various ways why this project is different,” because it probably isn’t and it’s only going to cloud the predictive ability of the person you’re asking. You’re probably going to hear an estimate that’s larger than you thought, but I bet you that it’s probably a lot closer to the real project completion time than the estimate you made based on thinking about the ways that this project was going to be different than all the other projects like it.

Ways for Avoiding the Framing Effect

1) Reframe the question

It may seem obvious, but you’d be surprised how many people don’t consider “reframing” the frame with which they are looking at a situation. For instance, in the example from earlier, instead of looking at it as a choice between Program A and Program B, someone could reframe Program A so that it looks like Program C and do the same with Program B, so that it looks like Program D. As a result, one would then be getting a “fuller” picture of their choice.

2) Empathy — assume someone else’s perspective

Many choices implicate another in a situation. As a result, it might be worth it to put yourself in the shoes of that other person to see how they would view a given situation. This is similar to the reframe, but is more specific in that it might serve to help the person remove themselves a little bit from the decision. That is, when we’re faced with a choice, our personal biases can have a big impact on the decision we make. When we imagine how someone else might make this decision, we’re less likely to succumb to our personal biases.

3) Parse the question

Some questions present us with a dichotomous choice: are apples good or bad? Should we exercise in the morning or the evening? Are gap years helpful or harmful? When faced with a question like this, I would highly recommendparsing the question. That is, are we sure that apples can only be good or bad? Are we sure that exercising in the morning or the evening are our only options? Often times, answers to questions aren’t simply this or that. In fact, more times than not, there is a great deal of grey area. Unfortunately, when the question is framed in such a way, it makes it very difficult to see the possibility of the grey area.

Ways for Avoiding the Confirmation Bias

As with other cognitive biases, being aware that there is such a thing as the confirmation bias is really important. It can be hard to change something if you don’t know that there’s something to be changed.

1) Seek out contradictory ideas and opinions

This is something that I’ve written about before. If at all possible, you’ve got to be sure that you’re getting information that is counter to your beliefs from somewhere. If not, there’s little chance for growth and expansion. This can be difficult for some, so I’ve outlined ways to do this on the post I referenced above.

2) Seek out people with contradictory ideas and opinions

I answered a question on Quora last November where I placed these two ways for avoiding the confirmation bias one and two. Some folks might find it a little more difficult to seek out people with opposing views and that’s why I suggest starting with seeking out contradictory views in print (or some other form of media) to begin. However, in my experience, speaking with someone who has opposing views to mine (assuming that they are also altruistic in their endeavor to seek out opposing views) can be quite enriching. A real-life person can usually put up a better defense when your “confirmation bias” is activated. Similarly, you can do the same for them.

3) What do you really know?

My last suggestion for avoiding the confirmation bias is to always be questioning what it is that you know. This can sound tedious, but if you get into the habit of questioning “how” you know something or “why” you know something, you’d be surprised how ‘thin’ the argument is for something that you know. For instance, let’s say that you have a racial stereotype that ethnicity “x” is bad at driving. When you’re on the highway, you notice that someone from ethnicity “x” cuts you off. Instead of going into a tizzy about ethnicity “x,” you might stop and remember that, in fact, of all the times that you’ve been cut off, ethnicity “x” is the ethnicity that cuts you off the least. This is a curt example, but I think you get the idea. Just to emphasize my point: I would argue that questioning your deeply held beliefs would be a good way of countering the confirmation bias.

Ways for Avoiding the Gambler’s Fallacy

1) Independent Events vs. Dependent Events

The biggest way to avoid the gambler’s fallacy is to understand the difference between an independent event and a dependent event. In the classic example, the odds of a coin landing on heads or tails is — negligibly – 50/50 (I say negligibly because there are those who contend that the “heads side” weighs more and thus gives it a slight advantage). An example of a dependent event would be picking cards from a deck. There are 52 cards in a deck and if you pick one card without replacing it, your odds of picking one of the other 51 cards increases (ever so slightly).

Ways for Avoiding the Fundamental Attribution Error

1a) Empathy

As with many of the other biases, empathy is one of the quickest ways to thwart its power of you. If I put myself in the shoes of another, I’m more likely to understand that there might be more going on in the situation than I can see from my perspective. For instance, if we look at the red light example from above, by empathizing with the driver who runs the red light, I have a much higher chance of understanding that there running the red light is not a demonstration of their disregard for the world around them, but maybe that there’s something urgent to be taken care of.

1b) “Why Would a Rational Person Behave This Way?”

The above sentence is essentially a way to create a sense of empathy, but in case empathy is an ambiguous term, I’ve marked this ‘way’ 1b. Asking yourself this question will make it easier to consider the other factors at contributing to a situation.

Ways for Avoiding the Overconfidence Effect

1) Know what you know (and don’t know)

The fastest way to slip into the trap of the overconfidence effect is to start making “confident” predictions about things that you don’t know about. Guessing the number of paper clips in a bottle is something that most of us have little to no expertise in. So, list a large confidence interval. If you have no experience in managing a project, it might be in your best interest not to make a prediction about how long it will take to complete the project (planning fallacy).

2) Is this person really an expert?

Sometimes, you’ll hear someone displaying a level of confidence in a given situation that makes you think they know what they’re talking about. As a result, it might bias you into believing what they are saying. It’s important to know if this person is an expert in this field, or if maybe they’re succumbing to the overconfidence effect.

Ways for Avoiding the Halo Effect

1) Different strengths for different tasks

One of the easiest ways to avoid falling into the trap of the halo effect is to notice that there are different skills/strengths required for different tasks. As such, just because someone is good at climbing mountains doesn’t mean that they would make a good politician. The strengths/skills required for those two tasks are different. Put another way, think about the strengths/skills required for a particular tasks before evaluating whether someone would be good at that task.

2) Notice other strengths (or weaknesses)

It’s been said that, “nobody’s perfect.” When someone is good at one thing, there’s a good chance that they won’t be good at something else. Noticing that this person isn’t good at someone else may help to quell the urge to assume that this person is good at everything.

Ways for Avoiding the Primacy/Recency Effect(s)

How you avoid these two biases really depends on the context of the decision you’re making. For instance, if you want people to remember something, you probably don’t want to give them a long list (thereby invoking the possibility of one of these two biases to happen). There are some general ways to mitigate these baises, though.

1) Keep a record (write down the data)

One of the simplest ways that either of these biases can have an impact on a decision is when there isn’t a record of data. If you’re just making a decision based on what you remember, there will be an unnecessary weighting for the beginning or the end. As a result, keeping a record of the choices can make it easier to evaluate all choices objectively.

2) Standardized data

As I mentioned earlier in this post, it’s important that the data by which you’re evaluating a choice be standardized. As we looked at in number one, keeping data isn’t always enough. it’s important that the data be uniform across choices, so an evaluation can be made. In this way, it’s easier to look at earlier choices and later choices equally whereas if this weren’t instituted, there might be a slight bias towards the beginning or the end. This tip would work for situations similar to making a purchase (and gathering data), interviewing candidates, or something that can be analogized to either of these two.

Ways for Avoiding Functional Fixedness

1) Practice, practice, practice

Probably the easiest and most effective way of overcoming functional fixedness is to practice. What does that mean? Well, take a box of miscellaneous things and see if you can design something fun/creative. The emphasis should be on using those things in a way that they weren’t designed. For instance, if you’re using a toolbox, you might think about how you can use something like wrenches to act as “legs” of a table or as a conductive agent for an electrical circuit.

2) Observant learning — Find examples

Another good way of overcoming functional fixedness is to look at other examples of people who have overcome functional fixedness. When I was giving a presentation on functional fixedness to a group (of college students) about a year ago, I showed the video below. About halfway through the video, one of them remarked: “So, basically, it’s how to be a college student 101.”

Ways for Avoiding the Status Quo Bias

1) Independent Evaluation

It really can be as easy as this. Have someone (or do it yourself) do a cost-benefit analysis on the situation/decision. In this way, you’ll be able to see the pros/cons of your decision in a new light. Of course, you may still succumb to the status quo bias, but you might be less likely to do so.

2) Role Reversal

While the independent evaluation makes “good sense” in trying to avoid this bias, doing some sort of role reversal will probably be the most effective. That is, look at the decision/situation from the other perspective. If it’s a negotiation, imagine that you’re in your negotiating partner’s shoes and you’re actually doing the trade from that side. Evaluate the deal. This may help to shake loose the status quo bias.

Ways for Avoiding the Hindsight Bias

1) Write it down!

This might be a bit tedious, but it’s a surefire way to guard against the hindsight bias. I’ve read a few articles about folks who’ve documented every prediction that they’ve ever made. While this had more to do with their profession (forecasting, stocks, etc.) it might be something you want to consider.

2) “I knew it all along!”

Have you ever found yourself saying, “I knew it all along,” or “I’m was sure it was going to happen?” These are good indicators that you’re probably operating under the hindsight bias. When you catch yourself saying these phrases, stop and think about what has happened in the situation. Chances are that you’ve “short-circuited” and you’re not thinking about what’s happened to cause that situation.

Does the Culture of Hockey Encourage Over-Aggression?

Last night, I happened to catch a short video clip from CBC that was rather appalling. I’m unable to embed the video, so you can watch it at the link above. The gist of the video (and article) is to tell the watcher/reader what happened in a Minor hockey game in Ontario, Canada.

One player was skating down the ice and stopped in front of the opposing team’s goalie. Upon doing this, he “sprayed” the opposing goalie. If you’re not familiar with skating (on ice), when you come to a stop, sometimes, the ‘snow’ that has accumulated on the ice will be kicked up. After the player did this, one of the opposing player’s took exception and proceeded to start roughing up the original player. The original player did not fight back and, as you’ll see from the video, took a pretty harsh beating.

The story explains that the parents took the video to the league and the police are investigating the matter as to whether there should be charges pressed.

Now, I’d like to talk a little bit about the culture of hockey and maybe broaden that to sports in general. As I was born and raised in Canada, I’m familiar with the hockey culture. Though, I never played in any organized hockey, so I won’t ever be able to fully understand the experience. Nonetheless, I still think that, as a former athlete, my opinion should carry some weight.

This player’s actions are unacceptable. The original player simply sprayed the goalie and as punishment, he was given a broken nose and a concussion. Does anyone not think that the opposing player went a little too far when he was pummeling the original player? This scenario reminds me of an episode of The West Wing. In fact, it was the 3rd episode in the series: “A Proportional Response.”

In that episode, Syrian operatives blow up a plane that’s carrying Americans (and the President’s personal physician). The President’s military advisors come up with a plan that they call, “a proportional response.” The President doesn’t like it because he doesn’t think it’s going far enough. He wants to do more damage to the country that’s responsible for those American deaths and demands to see a plan that will take out the airport in Syria’s capital city, Damascus. There’s more to the story (isn’t there always with an Aaron Sorkin script?), but at one point, the Chief of the Joint Chiefs of Staff says to the President’s Chief of Staff, ” he will have doled out five thousand dollars worth of punishment for a fifty buck crime.”

Among other things, this is what it appears to me that happened in this minor league hockey game where one player committed a five dollar crime and ended up with a five thousand dollar punishment. Of course, I’m not saying that the player shouldn’t have stuck up for his goalie, but maybe he went a little overboard? And it’s certainly not the first time a player has gone overboard in sticking up for his teammate. It’s been almost 10 years since the infamous Bertuzzi-Moore incident.

I have to think that the “punisher” had he knew what was happening, wouldn’t have wanted to give the original player a broken nose and a concussion. I have to think that, because this happened, somewhere as part of the culture, this is okay. Not necessarily that it’s okay to inflict such physical damage to a player, but the culture of over-aggression is normal and maybe even lauded. Again, as I said, I never played organized hockey, so I can’t be certain of hockey culture in the dressing room or on the ice. As a spectator, I know that this isn’t something I want to see. I understand the logic and reasoning behind having enforcers on a hockey team, but I wonder what the NHL would look like without enforcers.

“42” Demonstrates how Racism Persists 50 Years After the Civil Rights Act

During my self-imposed hiatus from writing, I saw “42.” This is the movie based on the life of the first black baseball player to play in Major League Baseball, Jackie Robinson. As I was a baseball player, I knew the story, but there was still one scene that I wanted to mention here. If you haven’t seen the movie, me talking about this one scene probably won’t spoil the movie for you. It doesn’t have anything to do with the “plot,” but I thought it was really important.

The scene I’m talking about is after Jackie is already on the team with the Dodgers. He had played with the team for some time now and there was a road trip to Cincinnati. Cut to the scene in Cincinnati and we’re shown a father and son. The son is talking to the dad about being excited to see his favorite player (Pee Wee Reese) do well today. The dad is encouraging about Reese doing well today, too.

Jackie and the rest of the team take the field. Immediately, the demeanor of the dad changes and he starts hurling racial epithets at Jackie. The dad wasn’t the only person to be acting in this way. The other fans in the stands started following suit.

The part I want to focus on is the child’s perspective. In the scene, the child looks up at the dad as the dad continues his barrage. The child then looks back at the fans behind to see that they’re doing exactly the same thing. Social learning. The kid then begins saying racial slurs about Jackie. It’s enough to make your stomach turn.

If you ever wondered how racism has persisted in the US even though the Civil Rights Act passed almost 50 (!) years ago, this scene exemplifies it.

Tying Up Loose Ends: Food for Thought and Brief Hiatus

Since moving to the new domain (www.JeremiahStanghini.com), this has been the longest time between posts. The last post I wrote was on April 5th. The hiatus from posting will continue for a little while after this post because I’m working on the last requirements for finishing my MBA. There are about 3 weeks left until the end of exam period, so I’ve got a few papers/presentations to finish and a lot of grading of papers/exams.

Whenever I open my computer I see the list of posts that I’ve been meaning to write. In an effort to “clear out some mental space,” I thought I’d do what I’ve done a couple of times in the past and flush out my list of posts to write. In this way, the list will be fresh for when I come back (save for the few cognitive biases that I still want to write about). So, without further adieu, here are some of the things that I had planned on expanding upon. I hope you enjoy!

Cars and Transportation — It’d be really cool if they could *feasibly* develop a car that could transform. A car that could be a single-passenger when commuting, but it could expand/transform into 2, 3, or 4 seats when it necessary.

Political Ideology — What if a given political ideology’s thoughts/plans don’t work unless they can be fully implemented? And because there’s a split in Parliament/Congress, it’s worse. But what if when either party had total control, it’d be worse than this middle-ground between the two ideas?

LeBron James vs. Michael Jordan — A few weeks before the conversation about LeBron vs. Jordan started, I’d had it on my to do list to write about it. I was a bit peeved when the conversation started (without me), but there were some interesting (and some not) things written about it. I think it’s extremely difficult to compare players across decades. It’s akin to comparing players across sports! I remember a few years ago when there was talk that Alex Rodriguez would be the greatest baseball player ever. I think it’s safe to say that conversation has died down a little.

Fear of Public Speaking — I was thinking back to one of the first times I had to stand up in front of a group of people and give a speech. I don’t even remember what I spoke about — but I do remember one of the speeches from my classmates who did quite well (it was about the NBA dunk contest). As I watch some folks present in front of rooms, I can empathize with their nervousness. Heck, even I still get a bit nervous sometimes. One thing I’ve learned — it’s really about repetition. The more times I’ve spoke in front of groups of people, the less nervous I get the next time I go up there. (On a slightly related note: I’d say another key factor in minimizing fear of public speaking is the extent to which you’re prepared to speak on the topic. Read: know your stuff!)

Focus on Labor — I’ve never been the CEO or a highly placed Vice President of a company, but from an outsider’s perspective, I always have a hard time understanding the lack of focus on the labor force. At times, it really looks like labor is the key to success. If the labor force is well taken care of, production and profits tend to do well. It reminds me of that post I did about sustainability and pitchers. The relation here is that when management takes care of the labor force, it is with an eye towards long-term sustainability.

Life, Liberty, and Property? — Why is property so valued? What about nomads or North Americans who show us that land isn’t to be owned? What about animals? They don’t seem to own land.

Star Trek: Inheritance — This is an episode from the final season of Star Trek: The Next Generation. The gist of is that Data has to decide whether or not he’s going to tell his mother that she is an android (when she believes she’s a human). In thinking about this episode, I wondered about the ethics of telling someone they aren’t who they think they are. What about an adopted child?

Social EntrepreneurshipGeorge Mason University‘s Center For Social Entrepreneurship has a massive open online course (MOOC) in social entrepreneurship. If you wanna learn about social entrepreneurship, this is a great place to start!

“I AM” — I saw the movie I AM quite some time ago and there were some cool things that stood out to me. I’ll be brief:

  • The HeartMath Institute — check them out! They’re doing some fascinating work.
  • Animals are more likely to cooperate than we may have first thought. There was a reference to a journal article about how a herd of deer decided to go in a given direction after hydrating at a water hole.
  • Rumi poetry is medicine for the soul.
  • I am continually amazed at the kinds of things that are correlated with Random Number Generators.
  • Did you know that the word “Love” appears 95 times in Darwin’s “The Descent of Man?”
  • A great quote that Desmond Tutu read: “God looked at me and said, all I have is you.”

And so that clears off most of my list. Look for a new post sometime in the next month, but probably not for the next 3 weeks. Happy end of April and early May!