Category Archives: Wisdom

The Top Ways For Avoiding Cognitive Biases: List of Biases in Judgment and Decision-Making, Part 17

Last Monday I wrote that my cognitive bias series had come to an end. However, several of you emailed me asking for a more concise summary (as you’ll recall, the last post was over 3000 words). So, I thought I’d aggregate the most frequent suggestions of ways for avoiding cognitive biases. It’s in the same vein as a post in this series I don’t often link to: WRAP — An Acronym from Decisive.

Today, I’ve gone back through the post I wrote last week and categorized the different ways for avoiding the cognitive biases that I’ve listed. I’ll list the ways in descending order of their most frequent occurrence on the lists, along with the biases that they helped to counteract:

Alternatives (6): Sunk Cost Fallacy, Endowment Effect, Planning Fallacy, Framing Effect, Confirmation Bias, The Contrast Effect

Assumptions (5): Sunk Cost Fallacy, Framing Effect, Overconfidence Effect, Halo Effect, Functional Fixedness,

Data (5): Planning Fallacy, Gambler’s Fallacy, Primacy/Recency Effect(s), Status Quo Bias, The Contrast Effect

Empathy (3): Endowment Effect, Framing Effect, Fundamental Attribution Error,

Big Picture (3): Loss Aversion, Fundamental Attribution Error, The Contrast Effect

Emotional (2): Loss Aversion, Endowment Effect,

Self-Awareness (2): Overconfidence Effect, Hindsight Bias,

Expectations (1): Loss Aversion,

As you might expect, assumptions plays a big part in our decision-making, so naturally, uncovering our assumptions (or recognizing them) is an important way for avoiding the traps of cognitive biases in decision-making. Similarly, it’s important to consider and/or develop alternatives. On an important related note, one of the most important things you’ll learn about negotiating is BATNA. This stands for: the Best Alternative to a Negotiation Agreement. Alternative. It’s also not surprising to see the frequency with which “data” appears, too. Data are a really important part of making a “cognitive bias”-free decision. I’ve written about the virtues of empathy, so I won’t review it.

Lastly, I wanted to highlight that “big picture” appeared on this list a couple of times. I was surprised that it only appeared a couple of times, but that could be a result of the way I was thinking (or my biases!) when I was writing these series. For instance, two of the categories here on this site are Perspective and Fresh Perspective. Meaning, I think it’s really important that we learn how to view things from a wider scope. “Big Picture” probably coud have fallen under “Alternatives,” but I believe there’s an important distinction. With alternatives, it’s still possible to only be considering things from a micro-level, but with the big picture, there’s a necessity for seeing things from the macro-level.

PS: Happy Canada Day!

~

If you liked this paper/series, you might want to check out some of the other papers/series I’ve posted.

Ways For Avoiding Cognitive Biases: List of Biases in Judgment and Decision-Making, Part 16

It’s Monday, so that means it’s time for another cognitive bias. However, I’ve finished the list of cognitive biases that I wanted to highlight. Of course, there are many more biases that could be discussed, but I thought those 14 were some of the more important cognitive biases. With today’s post, I thought I would review all of the ways for avoiding the biases, categorized by bias. So, I’ll list each bias and recount the ways that I suggested for avoiding the bias.

This is going to be a jam-packed post (with over 3000 words!) I highly recommend bookmarking this post and coming back to it as a reference. Alrighty, with that being said, let’s start with the sunk cost fallacy.

Ways for Avoiding the Sunk Cost Fallacy

So, now that we’ve looked at the sunk cost fallacy, how can we avoid it? Well, the first step in avoiding the sunk cost fallacy is recognizing it. Hopefully, the above examples have given you an idea of how this bias can arise. There are a two other ways I want to highlight that you can use to avoid this trap.

1) What am I assuming?

The crux of the sunk cost fallacy is based on an assumption. That is, you’re assuming that because you’ve already spent money on X, that you should keep spending money on X. If you look at what it is that you’re assuming about a situation, you just might find that you’re about to step into the sunk cost trap.

2) Are there alternatives?

Related to the above example is alternatives. You’re not bound to a decision because you’ve made a similar decision in the past. Just because you bought the ticket to go to the movie, if another activity presents itself as more enticing, you’re allowed to choose that one instead. In fact, if when you sit down to watch the movie, it’s bad, you’re allowed to get up and walk out. Don’t fall into the sunk cost trap thinking that you have to stay because you paid for it. There are any number of things you could be doing: going for a walk, calling an old friend, etc.

Ways for Avoiding Loss Aversion

As with the sunk cost fallacy, one of the most important ways to avoid loss aversion is to recognize it. That is, to know that humans have a tendency for loss aversion is an important first step in not falling into the trap of loss aversion.

1) What’s the big picture?

In our example of golf, that might mean knowing where you are in relation to the other players your competing with in the tournament (rather than where your ball is relation to the hole and what specific stroke you’re about to hit). In business, one might examine a decision about one business unit in relation to the entire company (rather than looking myopically at the one business unit).

2) Am I afraid of losing something?

This may seem like an obvious solution, but it’s pretty important. If before making a decision you can think to yourself (or have your team ask itself), “am I afraid to lose something here?” You might find that you are and it could serve to help you or your company avoid falling into the trap of loss aversion.

3) Do you really expect to never lose anything — ever?

Loss is inevitable. Sometimes, you won’t make that par putt (or that birdie putt). Sometimes, when you negotiate a deal, you won’t get the best deal. Sometimes, the decision to sell that business unit might result in losses somewhere else. If you can come to grips with the fact that every decision you make won’t be perfectand that sometimes you will lose, you may begin to shift your expectations about loss.

Ways for Avoiding the Endowment Effect

1) Am I emotional?

A seemingly obvious way to avoid the endowment effect is assessing whether our emotions are involved. Don’t get me wrong, emotions are a good thing, but they are a surefire way to overvaluing things that you own. That is, if you find yourself overly connected to something, your emotions might be getting in the way.

2) Independent Evaluation

This dovetails nicely with the idea of being unemotional. To guard against succumbing to the endowment effect, be sure to have an independent appraisal of whatever it is that you’re looking to sell of yours. While you’ll still have the final say on what you sell and how much you sell it for, having a second pair of eyes look at your side of the “deal” might help you determine if you’re judgment’s clouded.

3) Empathy

I wasn’t going to include this initially, but after reading the research, it certainly fits. Before I go on, I should say that folks might be confused in that I just suggested asking whether one is emotional and now I’m saying to practice empathy? For those wondering, being emotional is not the same thing as being empathetic. Back to empathy and the endowment effect. In situations where we’re selling something, researchers found there to be an empathy deficit when the endowment effect was present. So, to counter this, you should try to empathize with whom you’re negotiating.

Ways for Avoiding the Planning Fallacy

With the first three biases I talked about, awareness was a key step in overcoming the bias. While you could make that argument for the planning fallacy, one of the hallmarks of [the fallacy] is that people know they’ve erred in the past and stillmake the mistake of underestimating. So, we’ll need to move beyond awareness to help us defend against this bias.

1) Data is your friend

No, I don’t mean Data from Star Trek (though Data would probably be quite helpful in planning), but now that I think about it, Data (the character) might be a good way to position this ‘way for avoiding the planning fallacy.’ For those of you not familiar, Data is a human-like android. In thinking about this way for avoiding the planning fallacy, think about how Data might estimate the length of time it would take to complete a project. It would be very precise and data-driven. Data would likely look at past projects and how long it took for those to be finished to decide the length of time needed for this new project. To put it more broadly, if you have statistics on past projects (that were similar) absolutely use them in estimating the completion time of the new project.

2) Get a second opinion

When we think about the project completion time of one project in relation to another project, we often think about the nuances that make this project different from that project — and by extension — why this project won’t take as long as that project. Planning fallacy. If you can, ask someone who has experience in project completion in the area for which you’re estimating. When you ask this person, be sure not to tell them all the “various ways why this project is different,” because it probably isn’t and it’s only going to cloud the predictive ability of the person you’re asking. You’re probably going to hear an estimate that’s larger than you thought, but I bet you that it’s probably a lot closer to the real project completion time than the estimate you made based on thinking about the ways that this project was going to be different than all the other projects like it.

Ways for Avoiding the Framing Effect

1) Reframe the question

It may seem obvious, but you’d be surprised how many people don’t consider “reframing” the frame with which they are looking at a situation. For instance, in the example from earlier, instead of looking at it as a choice between Program A and Program B, someone could reframe Program A so that it looks like Program C and do the same with Program B, so that it looks like Program D. As a result, one would then be getting a “fuller” picture of their choice.

2) Empathy — assume someone else’s perspective

Many choices implicate another in a situation. As a result, it might be worth it to put yourself in the shoes of that other person to see how they would view a given situation. This is similar to the reframe, but is more specific in that it might serve to help the person remove themselves a little bit from the decision. That is, when we’re faced with a choice, our personal biases can have a big impact on the decision we make. When we imagine how someone else might make this decision, we’re less likely to succumb to our personal biases.

3) Parse the question

Some questions present us with a dichotomous choice: are apples good or bad? Should we exercise in the morning or the evening? Are gap years helpful or harmful? When faced with a question like this, I would highly recommendparsing the question. That is, are we sure that apples can only be good or bad? Are we sure that exercising in the morning or the evening are our only options? Often times, answers to questions aren’t simply this or that. In fact, more times than not, there is a great deal of grey area. Unfortunately, when the question is framed in such a way, it makes it very difficult to see the possibility of the grey area.

Ways for Avoiding the Confirmation Bias

As with other cognitive biases, being aware that there is such a thing as the confirmation bias is really important. It can be hard to change something if you don’t know that there’s something to be changed.

1) Seek out contradictory ideas and opinions

This is something that I’ve written about before. If at all possible, you’ve got to be sure that you’re getting information that is counter to your beliefs from somewhere. If not, there’s little chance for growth and expansion. This can be difficult for some, so I’ve outlined ways to do this on the post I referenced above.

2) Seek out people with contradictory ideas and opinions

I answered a question on Quora last November where I placed these two ways for avoiding the confirmation bias one and two. Some folks might find it a little more difficult to seek out people with opposing views and that’s why I suggest starting with seeking out contradictory views in print (or some other form of media) to begin. However, in my experience, speaking with someone who has opposing views to mine (assuming that they are also altruistic in their endeavor to seek out opposing views) can be quite enriching. A real-life person can usually put up a better defense when your “confirmation bias” is activated. Similarly, you can do the same for them.

3) What do you really know?

My last suggestion for avoiding the confirmation bias is to always be questioning what it is that you know. This can sound tedious, but if you get into the habit of questioning “how” you know something or “why” you know something, you’d be surprised how ‘thin’ the argument is for something that you know. For instance, let’s say that you have a racial stereotype that ethnicity “x” is bad at driving. When you’re on the highway, you notice that someone from ethnicity “x” cuts you off. Instead of going into a tizzy about ethnicity “x,” you might stop and remember that, in fact, of all the times that you’ve been cut off, ethnicity “x” is the ethnicity that cuts you off the least. This is a curt example, but I think you get the idea. Just to emphasize my point: I would argue that questioning your deeply held beliefs would be a good way of countering the confirmation bias.

Ways for Avoiding the Gambler’s Fallacy

1) Independent Events vs. Dependent Events

The biggest way to avoid the gambler’s fallacy is to understand the difference between an independent event and a dependent event. In the classic example, the odds of a coin landing on heads or tails is — negligibly – 50/50 (I say negligibly because there are those who contend that the “heads side” weighs more and thus gives it a slight advantage). An example of a dependent event would be picking cards from a deck. There are 52 cards in a deck and if you pick one card without replacing it, your odds of picking one of the other 51 cards increases (ever so slightly).

Ways for Avoiding the Fundamental Attribution Error

1a) Empathy

As with many of the other biases, empathy is one of the quickest ways to thwart its power of you. If I put myself in the shoes of another, I’m more likely to understand that there might be more going on in the situation than I can see from my perspective. For instance, if we look at the red light example from above, by empathizing with the driver who runs the red light, I have a much higher chance of understanding that there running the red light is not a demonstration of their disregard for the world around them, but maybe that there’s something urgent to be taken care of.

1b) “Why Would a Rational Person Behave This Way?”

The above sentence is essentially a way to create a sense of empathy, but in case empathy is an ambiguous term, I’ve marked this ‘way’ 1b. Asking yourself this question will make it easier to consider the other factors at contributing to a situation.

Ways for Avoiding the Overconfidence Effect

1) Know what you know (and don’t know)

The fastest way to slip into the trap of the overconfidence effect is to start making “confident” predictions about things that you don’t know about. Guessing the number of paper clips in a bottle is something that most of us have little to no expertise in. So, list a large confidence interval. If you have no experience in managing a project, it might be in your best interest not to make a prediction about how long it will take to complete the project (planning fallacy).

2) Is this person really an expert?

Sometimes, you’ll hear someone displaying a level of confidence in a given situation that makes you think they know what they’re talking about. As a result, it might bias you into believing what they are saying. It’s important to know if this person is an expert in this field, or if maybe they’re succumbing to the overconfidence effect.

Ways for Avoiding the Halo Effect

1) Different strengths for different tasks

One of the easiest ways to avoid falling into the trap of the halo effect is to notice that there are different skills/strengths required for different tasks. As such, just because someone is good at climbing mountains doesn’t mean that they would make a good politician. The strengths/skills required for those two tasks are different. Put another way, think about the strengths/skills required for a particular tasks before evaluating whether someone would be good at that task.

2) Notice other strengths (or weaknesses)

It’s been said that, “nobody’s perfect.” When someone is good at one thing, there’s a good chance that they won’t be good at something else. Noticing that this person isn’t good at someone else may help to quell the urge to assume that this person is good at everything.

Ways for Avoiding the Primacy/Recency Effect(s)

How you avoid these two biases really depends on the context of the decision you’re making. For instance, if you want people to remember something, you probably don’t want to give them a long list (thereby invoking the possibility of one of these two biases to happen). There are some general ways to mitigate these baises, though.

1) Keep a record (write down the data)

One of the simplest ways that either of these biases can have an impact on a decision is when there isn’t a record of data. If you’re just making a decision based on what you remember, there will be an unnecessary weighting for the beginning or the end. As a result, keeping a record of the choices can make it easier to evaluate all choices objectively.

2) Standardized data

As I mentioned earlier in this post, it’s important that the data by which you’re evaluating a choice be standardized. As we looked at in number one, keeping data isn’t always enough. it’s important that the data be uniform across choices, so an evaluation can be made. In this way, it’s easier to look at earlier choices and later choices equally whereas if this weren’t instituted, there might be a slight bias towards the beginning or the end. This tip would work for situations similar to making a purchase (and gathering data), interviewing candidates, or something that can be analogized to either of these two.

Ways for Avoiding Functional Fixedness

1) Practice, practice, practice

Probably the easiest and most effective way of overcoming functional fixedness is to practice. What does that mean? Well, take a box of miscellaneous things and see if you can design something fun/creative. The emphasis should be on using those things in a way that they weren’t designed. For instance, if you’re using a toolbox, you might think about how you can use something like wrenches to act as “legs” of a table or as a conductive agent for an electrical circuit.

2) Observant learning — Find examples

Another good way of overcoming functional fixedness is to look at other examples of people who have overcome functional fixedness. When I was giving a presentation on functional fixedness to a group (of college students) about a year ago, I showed the video below. About halfway through the video, one of them remarked: “So, basically, it’s how to be a college student 101.”

Ways for Avoiding the Status Quo Bias

1) Independent Evaluation

It really can be as easy as this. Have someone (or do it yourself) do a cost-benefit analysis on the situation/decision. In this way, you’ll be able to see the pros/cons of your decision in a new light. Of course, you may still succumb to the status quo bias, but you might be less likely to do so.

2) Role Reversal

While the independent evaluation makes “good sense” in trying to avoid this bias, doing some sort of role reversal will probably be the most effective. That is, look at the decision/situation from the other perspective. If it’s a negotiation, imagine that you’re in your negotiating partner’s shoes and you’re actually doing the trade from that side. Evaluate the deal. This may help to shake loose the status quo bias.

Ways for Avoiding the Hindsight Bias

1) Write it down!

This might be a bit tedious, but it’s a surefire way to guard against the hindsight bias. I’ve read a few articles about folks who’ve documented every prediction that they’ve ever made. While this had more to do with their profession (forecasting, stocks, etc.) it might be something you want to consider.

2) “I knew it all along!”

Have you ever found yourself saying, “I knew it all along,” or “I’m was sure it was going to happen?” These are good indicators that you’re probably operating under the hindsight bias. When you catch yourself saying these phrases, stop and think about what has happened in the situation. Chances are that you’ve “short-circuited” and you’re not thinking about what’s happened to cause that situation.

We are Just One Small Adjustment Away from Making Our Lives Work

Have you seen the movie, How Do You Know? It’s a 2010 romantic comedy starring Paul Rudd and Reese Witherspoon. It also has Owen Wilson and Jack Nicholson in it. If you like romantic comedies, there’s a good chance you’ll enjoy the movie. It’s a movie written and directed by James L. Brooks who also directed As Good As It Gets.

Anyhow, there’s a quote (from Paul Rudd’s character) that I wanted to share with you. I think you might find it… enlightening. To put it in context: Paul Rudd’s character (George) is trying to decide whether he wants to go to prison for his dad (Jack Nicholson). To make this decision, he needs to find out whether the girl he loves Lisa (Reese Witherspoon) would rather be with Matty (Owen Wilson), who she’s currently with, or him. I found a version of this clip on YouTube, so I’ve also included it below the dialogue I transcribed from watching the clip.

George: This is only half the gift. It doesn’t work without the story. This stuff was invented by this man in Central Ohio as white goo and he used it to remove soot off of wall paper from old-fashioned heating. So, when gas and electric heating came, there was no longer a need for the cleaning goo. So, the guy was going under. But, his sister-in-law, was a nursery school teacher.

Lisa: Now, is this a true story?

George: The man’s name was Joe McVicker. His sister-in-law was Kay Zufall.

Lisa: OK, I believe you.

George: So, Kay Zufall, discovered that her little kids liked squeezing the goo a lot more than hard modeling clay. So, she suggested to her brother-in-law, Joe, they color the stuff and call it play-doh.

Lisa: Hey, nice.

George: So, I have kept this for a long time as proof that we are just one small adjustment away from making our lives work.

Hindsight is Always 20/20: List of Biases in Judgment and Decision-Making, Part 15

While it is a little later than I would have liked, it still is Monday (at least in EDT). Today’s cognitive bias: hindsight bias. As many of the previous biases, this is exactly how it sounds. In fact, there’s even a handy idiom to help you remember the gist of this bias: “Hindsight’s 20/20.”

So, what is the hindsight bias? It’s the idea that when looked at a course of events after they’ve happened, things seem quite predictable. ‘I knew that was gonna happen.’ This often happens in spite of someone not thinking those events were going to happen. That is to say, even if they thought there was little likelihood of an event happening, after the fact, someone would think that it would obviously happen. Let me further explain it through an example. Let’s start with an easy example, too.

Remember back to when you were applying to college/university? Let’s say a letter comes in the mail telling this person that they’ve been accepted. When they tell their parents about it, mom gets really excited and says that she knew it all along. Meanwhile, she had previously expressed doubts that this person was going to get accepted. That’s a hindsight bias. Like I did with the gambler’s fallacy, I’ll list some other common ways we can see the hindsight bias affecting us:

  • You tell your friend that you think it’s going to rain later that day — and it does! So, you say something to the effect of, “I was sure it was going to rain!”
  • You give your number out at the bar, but the person doesn’t call you for a few days. When the person eventually calls, you tell yourself that you were sure he was going to call.
  • You’re getting ready to go on a trip and you tell your friend that you’re sure you’re to forget something. When you get to your destination, it turns out you did forget something, so you tell your friend that you knew it was going to happen.

These are some everyday examples, but hindsight bias has proven to be very important in the judicial system. For instance: “Hindsight bias results in being held to a higher standard in court. The defense is particularly susceptible to these effects since their actions are the ones being scrutinized by the jury. Due to the hindsight bias, defendants will be judged as being capable of preventing the bad outcome.”

Ways for Avoiding the Hindsight Bias

1) Write it down!

This might be a bit tedious, but it’s a surefire way to guard against the hindsight bias. I’ve read a few articles about folks who’ve documented every prediction that they’ve ever made. While this had more to do with their profession (forecasting, stocks, etc.) it might be something you want to consider.

2) “I knew it all along!”

Have you ever found yourself saying, “I knew it all along,” or “I’m was sure it was going to happen?” These are good indicators that you’re probably operating under the hindsight bias. When you catch yourself saying these phrases, stop and think about what has happened in the situation. Chances are that you’ve “short-circuited” and you’re not thinking about what’s happened to cause that situation.

If you liked this post, you might like one of the other posts in this series:

A Collection of Scriptures for Guidance: Primal Religions, Part 1

A couple of weeks ago, I shared something that I wrote for a paper this semester about Canada needing to diversify its export strategy. The recent news of Edward Snowden reminded me of a paper I wrote this semester for a different course. Writing both of those posts reminded me that I’ve written plenty of papers that you might find interesting, so I thought I’d dig into my old files and see what’s worth sharing.

When I was still a doctoral candidate at Sofia University, one of the courses I completed was “World Religions.” This was one of the classes I enjoyed the most during my time at Sofia University. I’d never had such broad exposure to the world’s religions before and this class really allowed me to gain a better understanding of them.

One of the papers I wrote for that class really tied in the fact that I was in a clinical psychology PhD program. The purpose of the paper was to collect quotes from scriptures of the various world religions that I could use with clients/patients when I became a therapist. While I’m no longer pursuing a PhD in clinical psychology, the quotes I collected could certainly be of use, so I thought I’d share them here.

As the title of this post suggests, the quotes in today’s post are geared towards “primal religions.” Enjoy!

Anger

The fly cannot be driven away by getting angry at it. (Idoma Proverb, Nigeria)

When a man goes to sacrifice he must remain peaceful, without a hot heart. He must stay thus for at least a day. If he quarrels on that day or is hot in his heart he becomes sick and destroys the words of the lineage and of the sacrifice. (Luhya Saying, Kenya)

Death

Onyame does not die, I will therefore not die. (Akan Proverb, Ghana)

Some day the Great Chief Above will overturn the mountains and the rocks. Then the spirits that once lived in the bones buried there will go back into them. At present those spirits live in the tops of the mountains, watching their children on earth and waiting for the great change which is to come. The voices of these spirits can be heard in the mountains at all times. Mourners who wail for their dead hear spirit voices reply, and thus they know that their lost ones are always near. (Yakima Tradition)

Grief

Abuk, mother of Deng,
Leave your home in the sky and come to work in our homes,
Make our country to become clean like this original home of Deng,
Come make our country as one: the country of Akwol
Is not as one, either by night or by day,
The child called Deng, his face has become sad,
The children of Akwol have bewildered their Chief’s mind. (Dinka Song, Sudan)

What’s the Status Quo From the Other Side: List of Biases in Judgment and Decision-Making, Part 14

It’s Monday, so you know what that means — cognitive bias! When I write that, I sort of imagine a “live television audience shouting in chorus: cognitive bias!” Wouldn’t that be fun? Well, maybe it wouldn’t, but it’s kind of funny to think about. I’ve only got a couple of more biases that I’d like to mention, so let’s get right to today’s — the status quo bias.

The status quo bias, like many of the previous biases we’ve talked about, is exactly what it sounds like: a preference for the how things currently are. You may even look at this bias as some people’s inability to accept change or a fear of change, but that probably wouldn’t be completely accurate. Let’s go back to one of those journal articles we looked at in previous biases — Anomalies: The Endowment Effect, Loss Aversion, and Status Quo Bias:

A large-scale experiment on status quo bias is now being conducted (inadvertently) by the states of New Jersey and Pennsylvania. Both states now offer a choice between two types of automo­bile insurance: a cheaper policy that restricts the right to sue, and a more expensive one that maintains the unrestricted right. Mo­torists in New Jersey are offered the cheaper policy as the default option, with an opportunity to acquire an unrestricted right to sue at a higher price. Since this option was made available in 1988, 83 percent of the drivers have elected the default option. In Pennsyl­vania’s 1990 law, however, the default option is the expensive policy, with an opportunity to opt for the cheaper kind. The potential effect of this legislative framing manipulation was studied by Hershey, Johnson, Meszaros, and Robinson (1990). They asked two groups to choose between alternative policies. One group was presented with the New Jersey plan while the other was presented with the Pennsylvania plan. Of those subjects of­fered the New Jersey plan, only 23 percent elected to buy the right to sue whereas 53 percent of the subjects offered the Pennsylvania plan retained that right. On the basis of this research, the authors predict that more Pennsylvanians will elect the right to sue than New Jerseyans. Time will tell.

Another example:

One final example of a presumed status quo bias comes courtesy of the Journal of Economic Perspectives staff. Among Carl Shapiro’s comments on this column was this gem: “You may be interested to know that when the AEA was considering letting members elect to drop one of the three Association journals and get a credit, prominent economists involved in that decision clearly took the view that fewer members would choose to drop a journal if the default was presented as all three journals (rather than the default being 2 journals with an extra charge for getting all three). We’re talking economists here.”

You can see how important this bias would be for your life in making decisions. Should I sell my house (when the market’s hot) or should I hold onto it? You might be more liable to hold onto your house, even though there are economic gains to be had by selling it and, in fact, there are economic losses by keeping it!

As we’ve mentioned with some of the other biases, this bias can operate in tandem with other biases. For instance, think about the scenario I just mentioned and how that might also be similar to the endowment effect or loss aversion.

Ways for Avoiding the Status Quo Bias

1) Independent Evaluation

It really can be as easy as this. Have someone (or do it yourself) do a cost-benefit analysis on the situation/decision. In this way, you’ll be able to see the pros/cons of your decision in a new light. Of course, you may still succumb to the status quo bias, but you might be less likely to do so.

2) Role Reversal

While the independent evaluation makes “good sense” in trying to avoid this bias, doing some sort of role reversal will probably be the most effective. That is, look at the decision/situation from the other perspective. If it’s a negotiation, imagine that you’re in your negotiating partner’s shoes and you’re actually doing the trade from that side. Evaluate the deal. This may help to shake loose the status quo bias.

If you liked this post, you might like one of the other posts in this series:

If All You Have is a Hammer…: List of Biases in Judgment and Decision-Making, Part 13

The popular ending to the title of this post is, “… everything looks like a nail.” I’m sure you’ve heard this phrase (or some variant thereof) before, right? I bet you didn’t know that this represents an important cognitive bias, though. In fact, I didn’t know that this phrase was popularized by one of the giants of psychology — Abraham Maslow. It comes from a book that he published in 1966 — The Psychology of Science: A Reconnaissance. This sentiment behind this phrase is a concept that’s known as functional fixedness.

One of the easiest ways to explain this concept is with a different example — the candle problem. Dan Pink does an excellent job of explaining this in the opening of a TEDTalk he gave a few years ago. I’ve set the video to start just before he begins talking about the candle problem. At about the 3-minute mark, the explanation of functional fixedness ends, but he goes on to talk about an experiment with functional fixedness. Meaning, he couches the importance of functional fixedness in management theory. I’d urge you to come back and watch the remaining 15+ minutes after you’ve finished reading this post:

So, as we can see from the video, it’s hard for people to imagine the box as something other than a receptacle for the tacks. Similarly, when we’re holding the “proverbial hammer,” everything appears as if it’s a nail. One of the most important consequences of functional fixedness is how it contributes to a dearth of creativity. If you’re a manager in a company, maybe you’re not thinking about how you can position your employees to maximize their impact on realizing profits. It’s also possible that you’re not seeing a creative way to reassemble your raw materials (or resources) to design a product that will create a new market!

Ways for Avoiding Functional Fixedness

1) Practice, practice, practice

Probably the easiest and most effective way of overcoming functional fixedness is to practice. What does that mean? Well, take a box of miscellaneous things and see if you can design something fun/creative. The emphasis should be on using those things in a way that they weren’t designed. For instance, if you’re using a toolbox, you might think about how you can use something like wrenches to act as “legs” of a table or as a conductive agent for an electrical circuit.

2) Observant learning — Find examples

Another good way of overcoming functional fixedness is to look at other examples of people who have overcome functional fixedness. When I was giving a presentation on functional fixedness to a group (of college students) about a year ago, I showed the video below. About halfway through the video, one of them remarked: “So, basically, it’s how to be a college student 101.”

If you liked this post, you might like one of the other posts in this series:

How Do I Break a Habit? First, Notice

Last year, Charles Duhigg published a great book called, The Power of Habit: Why We Do What We Do in Life and Business. It has been really well-received garnering almost 900 five- and four-star ratings out of 1050+. I haven’t had the chance to read it, yet, but I have seen many interviews with Duhigg explaining the principles from the book and videos like the one I’ve embedded below with some animation.

A few days ago, I noticed the video embedded on Farnam Street and I thought it’d be a good idea to share it with all of you. It’s one of the best summaries I’ve seen Duhigg give on the principles from the book. In fact, it’s one of the best summaries I’ve seen on habits, in general. If you’re interested in habits, another good person to read (or listen to) is BJ Fogg. Without further adieu, here’s the clip from Duhigg:

There’s so much good information in there, but the piece I want to draw your attention to is near the very end:

Studies have shown that if you can diagnose your habits, you can change them in whichever way you want.

That’s really important because this thinking wasn’t always the case. Sometimes, folks will tell you that you need to focus on the cue, while others will say you need to focus on the reward. As Duhigg suggests, you can focus on whichever aspect you want, so long as you’ve diagnosed the habit. Happy habit-breaking!

Neither the Beginning nor the End — Remember the Middle: List of Biases in Judgment and Decision-Making, Part 12

It’s Monday, so you know what that means — another cognitive bias! This week, I thought I’d combine two because they’re essentially two sides of the same coin. They are: the primacy effect and the recency effect. Believe it or not, these biases are just what they sound like. The primacy effect is the idea that we overweight information we received ‘near the beginning,’ and the recency effect is the idea that we overweight information we received ‘more recently.’

These biases are usually studied in the context of memory and recall. That is, the primacy effect being that people tend to have a better likelihood of remembering information from the beginning and the recency effect being that people tend to have a better likelihood of remembering information they received more recently.

We can certainly see how this would affect our ability to make bias-free decisions. Let’s say that you’re shopping for a new television. You put in a few days worth of research. The biases we have just mentioned above tell us that we might be more likely to give undue weight to the information we found in the beginning (or the information we found most recently). While the purchase of a TV might not be an “important” decision, what if we were interviewing candidates for a job? We might be more likely to view the people in the beginning more favorably or the people towards the end more favorably. This is part of the reason companies use things like standardized questions during the interview as a way to institute some continuity from one interviewee to the next.

Ways for Avoiding the Primacy/Recency Effect(s)

How you avoid these two biases really depends on the context of the decision you’re making. For instance, if you want people to remember something, you probably don’t want to give them a long list (thereby invoking the possibility of one of these two biases to happen). There are some general ways to mitigate these biases, though.

1) Keep a record (write down the data)

One of the simplest ways that either of these biases can have an impact on a decision is when there isn’t a record of data. If you’re just making a decision based on what you remember, there will be an unnecessary weighting for the beginning or the end. As a result, keeping a record of the choices can make it easier to evaluate all choices objectively.

2) Standardized data

As I mentioned earlier in this post, it’s important that the data by which you’re evaluating a choice be standardized. As we looked at in number one, keeping data isn’t always enough. it’s important that the data be uniform across choices, so an evaluation can be made. In this way, it’s easier to look at earlier choices and later choices equally whereas if this weren’t instituted, there might be a slight bias towards the beginning or the end. This tip would work for situations similar to making a purchase (and gathering data), interviewing candidates, or something that can be analogized to either of these two.

If you liked this post, you might like one of the other posts in this series:

10 Things That I Can Do to Help Someone Else

It’s no secret that humans need each other to survive. With the way that our society is designed, we depend on each other for sustenance, love, friendship, and a whole host of other things. It’s not just in the big ways, though, too. Sometimes, we need someone to hold the door open for us because we have our hands full. Sometimes, we need someone to bail us out of a sticky situation. Maybe a nice stranger gives up the aisle seat on a transatlantic flight, so that it’ll be easier for you to walk around the plane with your newborn. There are lots of ways we can help each other out on this journey through life. As a result, I thought I’d list a few ideas about how I [you] can help someone else.

1. Ask, “What can I do to help you today?” Sometimes the simplest ways of helping [asking], can have the biggest impact.

2. Help someone find a job. If you have an unemployed friend, think about the people you know and if you might be able to connect your friend with a new opportunity.

3. Smile at a stranger. It’s contagious.

4. Do a chore that isn’t yours. It can be something small like washing the dishes or sweeping the kitchen. It could also be something big like doing the research for that trip to Tahiti or cutting the lawn.

5. Teach someone only something you know. The gifts you have in this world might not be realized until you share them with the world.

6. Let someone teaching you something. It’s also a great gift to let someone teach you something. Remember to keep an open mind…

7. Be passionate about something. Maybe more than smiling, passion is contagious. Watching someone be really excited about something reminds us that we, too, have something that excites us in a similar way.

8. Listen — REALLY listen. It might come as no surprise to you how often conversations are really just about “waiting for your time to speak.” The next time someone is talking to you, really listen to what they have to say. It might shock you how the conversational dynamic changes.

9. Forgive him/her. Is holding that grudge really worth it?

10. Write a letter, send an email, and/or make a phone call to someone who has made a difference in your life. These little drops of gratitude can go a long way. I can guarantee you that hearing they made in a difference in your life will greatly brighten that person’s day.