Close Your Email — Right Now!

If you’ve read anything about productivity, the appeal in the title of this post will not be new. While this is something that I’ve known for years, it’s not something that I usually practiced. I’ve had my own computer for more than a decade and in that time, I’ve probably almost always had my email open — while at the same time, trying to get work done.

Of course, there would be times when I would be under some sort of deadline, so I’d close everything, but the report I was working on. Aside from those times, I’ve almost always had a tab open in my browser with my email. The ironic part is that when Google Chrome added extensions, I immediately picked up one of those extensions that would let me know when I had email with a chiming sound. Like Pavlov’s dog, I would immediately flip to my inbox.

I’ve read lots and lots about how to be productive. I know that being a slave to your inbox is not an effective way to get anything done (other than keeping our inbox empty, but that’s debatable).

Recently, I’ve had some trouble with the extension in Google Chrome that chimes  when I get a new email. As a result, I experimented with some other extensions, but none of them seemed to work as well as the one I had. I finally came to an extension that was by Google, so I thought that one would probably work really well and forever be compatible with Google Chrome. Before I go on, I should say that the extension I was using had worked for… well, as long as I can remember. So, the new extension. This new extension by Google doesn’t chime the way the old one did.

At first, this was kind of maddening because I was so used to hearing the chime and then going to my Inbox. Mind you, the extension still has a small indicator directly next to the address bar, so I could see if there was a new message or not.

Why am I telling you all this?

Well — because I’m converted.

I no longer have my email open. After 10+ years of having my inbox open all the time, I’ve realized (by accident?) just how much more effective and efficient it is to not have your Inbox open all the time. So, if you were a long-time hold out like me, I implore you — try it — test it out — you may like it!

Note: If you need another reason to close your Inbox… you should know that having Gmail open will slow down your computer — as it takes up quite a bit of RAM.

Ignore Sunk Costs: List of Biases in Judgment and Decision-Making, Part 1

It can be really fun to write a series of posts on a particular topic. By my count, I’ve done this at least seven times so far. Today, I’d like to start what I hope will be an oft-read series on biases in judgment and decision-making (to some, cognitive biases). Because of my background in psychology and my interest in decision-making, I thought it would be wise to share with you the things that I’ve learned either through the classes I’ve taken (the classes I’ve taught!) or the research I’ve read. With each bias, my goal is to explain the bias and offer some possible avenues for not falling into the trap of the bias. Today, we start with one of the big ones: the sunk cost fallacy.

Sunk costs are those costs that have already happened and can’t be recovered. For instance, let’s say you buy an apple and bite into it. The money you used to buy that apple can’t be recovered — it’s a sunk cost. Now let’s say the apple doesn’t taste very good (maybe it’s inorganic). You might say, ‘well, I’ve already paid for the apple, so I might as well eat it.’ NO! That’s the sunk cost fallacy! Just because you’ve already bought the apple and paid for it, doesn’t mean you have to eat it. If it tastes bad, by golly, don’t eat it!

That’s a rather basic example of the sunk cost fallacy, so let’s look at one that might seem a bit more applicable. Sunk costs often come into the fray when they’re contrasted with future costs. Let’s say you’ve bought a subscription to a newspaper or a magazine. Because of your subscription, you get a discount when it’s time to renew your subscription. Now, let’s say that in that year of your subscription, you discovered that there was another newspaper/magazine that you preferred (maybe The Economist?). When it comes time to renew your subscription, you look at the two options to either subscribe to The Economist or continuing with your other subscription. You find out that the discounted price for your current newspaper/magazine will be the same price as The Economist. You say to yourself, “well, I’ve already subscribed to this newspaper and spent so much money on it, so I might as well keep subscribing to it.” NO! That’s the sunk cost fallacy. The money you’ve spent on the subscription for the other newspaper/magazine can’t be recovered! You can’t get it back. As a result, it shouldn’t affect the decision you make now about whether to choose it or The Economist

There’s one more quick example that I want to highlight: war. From a paper by a professor at Princeton:

The United States has invested much in attempting to achieve its objectives. In addition to the many millions of dollars that have been spent, many thousands of lives have been lost, and an even greater number of lives have been irreparably damaged. If the United States withdraws from Vietnam without achieving its objectives, then all of these undeniably significant sacrifices would be wasted. [Emphasis added]

Pay particular attention to that last sentence. That is the sunk cost fallacy in action.

Ways for Avoiding the Sunk Cost Fallacy

So, now that we’ve looked at the sunk cost fallacy, how can we avoid it? Well, the first step in avoiding the sunk cost fallacy is recognizing it. Hopefully, the above examples have given you an idea of how this bias can arise. There are a two other ways I want to highlight that you can use to avoid this trap.

1) What am I assuming?

The crux of the sunk cost fallacy is based on an assumption. That is, you’re assuming that because you’ve already spent money on X, that you should keep spending money on X. If you look at what it is that you’re assuming about a situation, you just might find that you’re about to step into the sunk cost trap.

2) Are there alternatives?

Related to the above example is alternatives. You’re not bound to a decision because you’ve made a similar decision in the past. Just because you bought the ticket to go to the movie, if another activity presents itself as more enticing, you’re allowed to choose that one instead. In fact, if when you sit down to watch the movie, it’s bad, you’re allowed to get up and walk out. Don’t fall into the sunk cost trap thinking that you have to stay because you paid for it. There are any number of things you could be doing: going for a walk, calling an old friend, etc.

Quick Thoughts on the “60 Minutes” Interview with President Obama and Secretary Clinton

Earlier this evening, President Obama and Secretary of State Clinton sat down with 60 Minutes to do an interview. Apparently, it was at the request of President Obama. During and after the interview’s airing on CBS, I offered some of my thoughts on Twitter. I’ve embedded those tweets below. I’ve also included the two tweets that I RT’d. In short, I think the last 3 tweets are really important. This interview certainly wipes the slate clean for 2016.

Note: In one of the above tweets, I referenced a post I wrote about deference. You can find it here.

Disruptive Innovation… in Music?

Pitch PerfectOver the holidays, I had the chance to see a number of movies. Most of them were with the intention of enjoying awards shows, but some were meant to just be, well, fun. I had heard really good things about one movie in particular and I enjoyed one of the actresses (Anna Kendrick) in another movie (Up In The Air), so I thought I’d give it a chance. The movie I’m talking about: Pitch Perfect.

This is a movie about a couple of different things, but I want to focus on two aspects of it. The first, is that Beca (Anna Kendrick) wants to produce music. The second, the a cappella group, the Bellas, sing. The plot of the movie centers around the second point, the Bellas, and their attempts to makeup for their embarrassing showing at the prior year’s championship. Beca gets recruited to be part of the Bellas and comedy ensues.

While singing for the Bellas, Beca has lots of great ideas for how the Bellas could be better, but because of the dictator-like leadership style of the person in charge of the group. Towards the end of the movie *spoiler alert* the leader of the group and Beca have a reconciling of sorts and Beca is able to infuse the group with her ideas. Naturally, this allows the group to impress at the championship and finish in first place.

There’s nothing immediately out of the ordinary about this plot, but if you look closely, you’ll see that there’s a bit of disruptive innovation happening. That is, Beca, with her off-the-wall ideas and new style, brings a dash of flavor to the group’s old ways of doing things. As a result, the group has a wowing performance because no one had ever heard those kinds of sounds mixed together or seen someone perform in that way (in a cappella). The key part of that last sentence is — in a cappella. Sure, people have been mixing music for quite some time in other areas, but no one had seen it before (at least in this movie) done in a cappella.

So, why is this important? Because some of the best solutions to problems usually don’t come from within the field. There usually has to be some kind of cross-disciplinary flavor to the solution. Disruptive innovation is everywhere today. Your idea may just be a million-dollar one… but you could be applying it in the wrong field.

The Obesity Crisis: How Come No One’s Talking About Neuromarketing?

The Economist did a fantastic special report on obesity a few issues back. I highly recommend reading it. You may see the obesity debate in a whole new light. However, I was a bit disappointed in the closing paragraph of one of their opening articles in that issue:

There is a limit, however, to what the state can or should do. In the end, the responsibility and power to change lie primarily with individuals. Whether people go on eating till they pop, or whether they opt for the healthier, slimmer life, will have a bigger effect on the future of the species than most of the weighty decisions that governments make.

I can totally understand where this perspective is coming from, but I don’t think that this perspective accounts for neuromarketing.

The technical definition:

In recent times, ‘neuromarketing’ has come to mean the application of neuroimaging techniques to sell products.

Meaning, marketers hook you up to a machine while you watch images/video of  product and then notice when certain areas of your brain light up. With this information, they’re able to tell when your brain is active and — theoretically — determine that it’s because of what you’re watching. [Is that frightening to anyone?] So, as the title of this post asks, with regard to the obesity crisis, why isn’t anyone talking about neuromarketing? Let me make the connection a little clearer.

We know that through neuromarketing, it’s possible to determine how our brains react to certain advertisements and products. With this information, companies can then use the advertisements that are most successful in getting consumers to buy their products. If we apply what we know from this abstract scenario to the food industry (is it weird to anyone else that it’s called the food industry?) we can posit that there are probably companies out there who use neuromarketing techniques to convince consumers to buy their product. Isn’t it possible (probable?) that companies who are in the business of selling us over-the-top sugary drinks or unnecessarily sweet-tooth-inducing treats also in the business of using neuromarketing techniques to convince us that we need to be drinking these drinks or eating these treats?

Getting back to the opening quote from The Economist, my response would have to be — in part — no. While I agree that personal responsibility is important, sometimes, the environment is too compelling. In this case, the environment is neuromarketing. How can a consumer make an informed choice if her/his brain is being manipulated?

I’m not sure of the solution to the obesity epidemic (though I have an idea that I’ll talk about in the coming days!), but I know that we most certainly need to include neuromarketing in that discussion.

What if Predicting the Future is a Skill?

In the shower this morning, I was thinking about some old research. Old since it’s almost 10 years old — so not “old,” per se. Anyway, I was thinking about those experiments where a person’s body knew before a startling picture was about to appear before them. In layman’s terms — predicting the future. Then I thought (because all great ideas start in the shower, right?) what if predicting the future is a skill… and we just have to develop it!

I’ve written before about the evidence for predicting the future (precognition) — there’s lots of evidence to support that this phenomenon exists. There’s also lots of research that talks about — at birth — we have the capacity to speak every language. I should say, we have the capacity to develop the ability to speak every language. It has to do with connectivity in our brain, phonemes, and the like. So, isn’t it possible that there are also neural pathways that could be developed to improve our ability to predict the future?

And if this were the case, isn’t it possible that we can also develop this skill later in life. There are infinite examples of people learning new languages after the so called “do or die” time when they’re babies, so isn’t it possible that people could then develop the ability to predict the future later in life, too?

I don’t have any definitive answers to the questions I’m asking, but it’s certainly a thought worth entertaining this Friday morning.

In The End, Everything Will Be OK – If It’s Not OK, It’s Not Yet The End

It’s no secret that I like quotes. Since converting my Facebook profile to a Facebook page, I’ve gotten into the habit of sharing a “quote of the day.” If my calculations are correct, I’ve been sharing quotes of the day for over 80 days now. As you’ll notice that I also have a quotes category, I’ve shared a number of quotes here on this site, too. And if I think back to the days of AIM (AOL Instant Manager), I often had quotes as my “away” message. And even before then, I remember really liking quotes in high school and in elementary (or grade) school. So, like I said, it’s no secret that I like quotes.

As you may have noticed, the title of this post is a quote. I’ve seen this quote in many places — most recently, on a Harvard Business Review comment:

Failure is seldom fatal or final. I loved the line in The Best Exotic Marigold Hotel movie. “It will be alright in the end and if it is not alright, it is not the end.”

Some may quibble over the word “alright” vs. the word “OK,” but the essence of the quote is the same. After seeing it there, I felt motivated to find the original author. Not that I was planning on digging through reams of archives at an historic library, but just that I thought with some Google-sleuthing, I’d be able to figure it out. It’s a quote that I often see unattributed and I thought to myself that someone had to have said that at some point, right? I did something like this about 18 months ago, when I wrote a post about a great quote being often incorrectly attributed to Howard Whitman — when in fact it was spoken by Howard Thurman.

So, after some Google-sleuthing, I came to a Wikipedia page for Fernando Sabino, who was a Brazilian writer. On that page were a few quotes, one of which read:

“No fim, tudo dá certo. Se não deu, ainda não chegou ao fim.”

The translation follows:

“In the end, everything will be ok. If it’s not ok, it’s not yet the end.”

Having seen how incorrect Wikipedia can be sometimes (pranksters, of course), I thought I’d wait for a while before being sure that this was correct. [Note: I originally wanted to include a link to an image I uploaded to Twitter that showed “Buddha” as the author of The Hunger Games, but apparently old images on Twitter are deleted — or something like that. So, you’ll just have to imagine that there was a screengrab showing “Buddha” as the author on The Hunger Games Wikipedia page.] And then I thought, this Wikipedia page probably isn’t visited nearly as often as The Hunger Games page, so I thought I could trust it. So, I plugged the same Portuguese from the page into Google Translate (just to see if it was the same), and I got a similar quote to the English that appears on the page.

My next step was to see if I could find this quote attributed to him somewhere else on the Internet. Since this quote is often unattributed, this took a bit more time. When I noticed I was hitting a bit of a roadblock, I thought I’d see if I could find other pages on the web of Sabino — and I did! I found a Facebook page for him. While it doesn’t take “too” much effort to create a Facebook page, I noticed that there were almost 2000 likes and that the page has been around for 3+ years. I noticed that the quote was also on the Facebook page. And next to the quote was  this:

– Fonte: “No fim dá certo”

When I plugged this into Google Translate, it said, “- Source: “In the end it works.” So, now I had a source! In looking for that source in English, I didn’t have much luck, so I used the Portuguese. One of the first Google results was a book! The book was also available on Google Books, (but I couldn’t see very much of it, so searching the book for the quote was difficult). Not to mention that I don’t speak Portuguese and sometimes, when you look for words on Google Books, they don’t always show as being there (even though they are there).

It’s still quite possible that I fell victim to some sort of hoax (not as elaborate as Lance Armstrong or Manti T’eo, though). I am fairly confident (at least 90%) that Fernando Sabino is the original author of this quote.

The Deepest Principle in Human Nature is the Craving to be Appreciated

At the tail end of my trip last week, I stopped in Charleston, SC. While there, I was happy to enjoy some of the local cuisine, along with the sights and sounds, but I was also pretty excited to watch the Golden Globes. I always like to watch the award shows when I’ve seen most of the movies. Having seen a number of the movies that were nominated this year (Lincoln, Silver Linings Playbook, Life of Pi, Django Unchained, Argo, etc.), I was really excited. It feels like I’m more connected to the awards, somehow.

After watching the show, I couldn’t help but reflect on society at large. In particular, I thought about the lack of appreciation we show each other. That is, how many more award shows are there? A few big ones come to mind: the Oscars, the Grammys, the AMAs, the CMAs, the VMAs, the Golden Globes, the Emmys, the Tonys… and from there I struggle to think of many award shows that are on as large a scale. Of course, we could include the sports awards ceremonies, too — so the ESPYs and the NHL awards. And some folks might argue for the All-Star games.

This might be strange coming from a Canadian. In Canada, after you win an award, the culture dictates that you go and put it in your bag, so you don’t make anyone feel bad for not winning. In the US, however, that’s not the case. Nonetheless, it still feels like the US (and the world?) could do with some more appreciating of each other.

~

Did you ever conduct a science experiment when you were in grade school about some sort of vegetable growing better to classical music? That stuff really works. Did you know that most vegetables/fruits are made up of water? And did you know… that most of the human body is made up of water? Can you see where I’m going with this. The words we use to communicate with each other matter. If something as simple as classical music can help vegetables grow, don’t you think that words of appreciation will be greatly beneficial to the people around you?

~

So, while I won’t be organizing an awards show anytime soon, there are still ways that I can be appreciative of the people around me and in my environment. For instance, whenever I ride the bus, I almost always thank the driver upon de-bussing. Do you? How about if someone holds the door open for you — do you say thank you? Do you hold the door open for other people? If you take the time to look, I’m sure you’ll find that there are infinite opportunities for you to show your appreciation.

Note: The title of this post comes courtesy a quote from William James.

Where Has All The Deference Gone: Mr. Obama vs. Obama

Seeing as though it’s Inauguration Day, I thought I’d write something about President Obama. A few days ago, I came across a note about NPR’s decision to change their style guide. Where they used to refer to President Obama as “Mister” Obama after the first mention (where he’d be referred to as President Obama), they’re now just going to drop the “Mister.” Why? So it doesn’t seem as though they’re showing favoritism. While I can understand the reasoning in this decision, I don’t think it’s a choice that I would have made. As Noah Rothman at Mediaite writes:

The vast majority of MSNBC viewers and NPR listeners, I believe, saw no evidence of conspiracy in how they referred to the president on the second reference.

This decision to change they style guide seems like it’s a bit over-the-top. Because none of the other major news organizations refer to the President simply by last name on the second reference, NPR wants to “fall in line,” so that it doesn’t seem that it’s showing favoritism. Hmm. Something doesn’t feel right about this. If NPR thought that it was right in showing deference on the second reference, then by golly, it should continue to do so. Of course, I understand if this is one of those “pick your battles,” kind of deals.

Nonetheless, it seems that the West US could do with a little more deference. In fact, I wonder if there were more deference in the American culture, would people be as disrespectful to each other? I understand that deference is part of something that America first rebelled against (British culture, titles, and all that), so it might be kind of hard for deference to succeed in American culture.

One does have to wonder: if there were more deference, would there be as much polemical writing? There probably still would be polemical writing, but my guess is there may be less of it.

When you get right down to it, though, what is deference? Respect. If we switch the word and talk about showing respect (and not offering deference), my guess is that it’s much harder to ignore. That is, if it’s a choice between respecting someone and disrespecting someone, I’d hope that we’d all choose respect.

Thoughts on the Movie “Life of Pi”: Letting Go

Life of Pi 3DFirst and foremost, the story is fantastic. If you haven’t seen it, be sure to — you’ll be glad you did. As I have with other movies, I’m going to talk about some of the plot, so if you haven’t seen it, save this post and come back to it after you have (if you don’t want some of the plot spoiled for you).

*Spoilers!*

There’s a really important lesson that Pi expresses towards the end of him telling the story to his lunch companion: letting go. So many times throughout Pi’s life he’s had to “let go” and if he didn’t “let go,” he probably wouldn’t have survived his time on the Pacific.

Throughout Pi’s early life, we learn of his experimentation with many religions. As a young boy, he first learns about Hinduism and the multiple Gods. Later on, he learns of Christianity and Islam. As a result, he starts to follow the teachings of the three religions — no easy feat. I find it a bit ironic that when we meet Pi in his adult life and he talks about the story of his time with Richard Parker, the lesson he believes is the most important: “letting go.” That’s Buddhism. Do a quick Google search for Buddhism and let go and you’ll find almost 4,000,000 results. Of course, Buddhism doesn’t have some sort of trademark on the idea of letting go, but of the religions, Buddhism is the one I’ve most heard the idea of letting go expressed.

There’s one more thing I wanted to touch on about this movie — the ending, and I can’t quite put my finger on it. Someone asked me if it was because of Pi telling the different story to the two Japanese fellows from the company and I don’t think that’s why. Just for me, there was something about the way the film ended that didn’t match the fantastical story. Throughout the whole movie, I was right there with Pi on the Pacific and scared as ever for him. I can’t imagine floating on a lifeboat on the Pacific — much less — a self-made raft, so that the tiger doesn’t have me for lunch.

There are two things I can do:

1) I can go and get the book and read the last few chapters (or the whole thing) — to see if maybe there wasn’t something carried over from the book to the movie (with regard to the ending).

2) I can simply let go.