Before there was internet, one of the best ways of interacting with a company was by sending them a letter. That is, getting out a piece of paper and writing by hand your concern, complaint, or compliment! Some folks still do this. Others, opt for an email or maybe even a phone call. After sending the …
Continue reading “How Paul Curry Came to Own His Very Own Hand Dryer: A Lesson in Customer Service”
Jeremiah Stanghini 